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- Strong technology background, ideally in web and application development
- Must be familiar working with enterprise-level printing/PrintStream and document generation
- Must possess at least 2 years of experience managing technical teams
- Must have working knowledge of document generation software such as OpenText, Rubika, and Precisely
- Build and augment team and process to maximize team effectiveness.
- Recognizes, acquires, and retains the highest quality technical staff at appropriate levels to support customer objectives.
- Understand how to implement the company’s initiatives at a team and individual level.
- Work closely with each individual team member to develop goals that foster personal, technical, and growth development.
- Develop, implement and/or refine team metrics to continuously improve and move forward the team.
- Monitor performance, conduct performance reviews and develop/maintain development plans for each employee.
- Collaborates with Planning to mature Agile in an ITIL based service organization to increase the frequency, predictability, and quality of services delivered to our customers.
- Promote IT and Agile best practices within the department to ensure alignment with IT and Agile standards.
- Provide leadership by modeling excellence in high productivity, strong work ethic, and positive interaction with others.
- Escalate critical issues, translate them into actionable remediation plans, and oversee through to resolution.
- Successfully navigate and mitigate conflict through frequent and transparent communication.
- Ability to understand and communicate complex technical processes quickly.
- Develops or supports the annual budgeting process. Monitors expenses and provides budget management and cost control for assigned area of responsibility.
- Leads and champions consistent IT processes including change management, Software Development Life Cycle, problem management, requirements management, Quality Assurance, test management and process management.
- Creates and nurtures a work environment in which innovations and improvements in work processes and systems are encouraged and coordinated.
- Bachelor’s degree or equivalent experience required in IT. Software experience preferred.
- Demonstrated senior professional level abilities in driving culture change, process management, effective tool usage, evangelizing product technologies and related application capabilities
- Demonstrated ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve results
- Minimum 2+ years demonstrated experience in corporate print streams and document generation.
- Minimum 5+ years demonstrated experience in the IT industry or support roles for IT solutions in customer facing environments in diagnosing complex support and service issues.
- Experienced in complex business process, applications, infrastructure, and their use in IT solutions
- Typically, post-secondary degree, preferably in Management Information Services, Computer Science, Math, or Business-related field will substitute for 4 years of work and/or technical experience
- Certifications in industry-related or discipline-related organizations are desirable and may substitute for some work and/or technical experience. (Organization could include Scrum Alliance, LOMA, SILA, American College, PMI, IIBA, IIST)
- Minimum of 2+ years of management experience.
- Familiarity with document generation and enrichment software. OpenText’s Exstream, Solimar’s Rubika, and Precisely’s Enrichment preferred.
- Ability to foster relationships and establish credibility quickly with people internally and externally
- Sound understanding of software development life cycle and successful management of multiple full lifecycle projects is required, Agile experience is highly preferred
- Demonstrate broad knowledge of multiple business areas, and industry to identify and communicate how IT solutions can support the achievement of short-and long-term business goals
- Leadership and negotiation skills, with driving desire and high propensity to learn quickly and develop oneself
- Ability to work with people to proactively identify and evaluate risks associated with business decisions
- Ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomacy skills
- Ability to work independently, with little management direction, and within a team environment
- Able to work productively under high levels of ambiguity
- Skilled at asking questions and professionally challenging to uncover important facts and information
- Has the courage to make decisions, but also has the wisdom to know when a decision needs to be escalated
- Builds consensus among diverse groups of people; highly skilled at facilitating resolution across functions and departments
- Has the confidence to engage and work productively with business leaders
- Strong team orientation
- Other related skills and/or abilities may be required to perform this job
- ID: #49359289
- State: Alabama Birmingham 35201 Birmingham USA
- City: Birmingham
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2023-02-26
- Deadline: 2023-04-26
- Category: Et cetera