Apply NowCall Center Representative nbsp;Location: Tacoma, WAJob Type: Full-TimeWe are hiring experienced call center professionals to support customer service operations in the insurance sector. This role is ideal for individuals who thrive in a fast-paced environment and enjoy helping others. Prior experience in insurance is not required.Key Responsibilities:Respond to incoming and outgoing calls with professionalism and courtesyAssist customers with account questions, billing concerns, and general inquiriesRecord call details and customer interactions accurately in internal systemsWork collaboratively with team members to resolve issues and improve processesFollow established procedures and maintain compliance with industry standardsRequired Qualifications:At least one year of experience in a call center environmentStrong communication and interpersonal skillsAbility to manage multiple tasks and navigate computer systems efficientlyCustomer-focused approach with problem-solving capabilitiesFamiliarity with Microsoft Office and CRM tools is a plusPay Details: $21.00 to $25.00 per hourSearch managed by: Gerald Morales Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Apply Here
Full-time