Client Service Associate

Job DescriptionWe are seeking a detail-oriented and personable Client Service Associate to join our growing team in Birmingham, AL. In this role, you will be responsible for supporting client relationships, resolving inquiries, and ensuring client satisfaction with our services. The ideal candidate is professional, proactive, and committed to delivering top-tier service.ResponsibilitiesServe as the primary point of contact for assigned clientsManage day-to-day communication to ensure client needs are addressed in a timely mannerCoordinate with internal departments to deliver solutions and updatesMaintain accurate records of client interactions and service detailsResolve issues efficiently while maintaining a high standard of customer careAssist in onboarding new clients and guiding them through the initial processProvide feedback and recommendations to improve client experience