Customer Service Rep

We are seeking  dedicated Customer Service Reps to join our team. As the face of our company, you will play a crucial role in ensuring customer satisfaction through exceptional service and efficient problem-solving.Greet customers warmly and assist them with their inquiries and requestsHandle customer interactions through various channels, including phone, email, and in-personProcess customer orders accurately and efficientlyResolve customer complaints and concerns in a professional and timely mannerProvide product information and recommendations to enhance customer experienceMaintain accurate customer records and update information as neededCollaborate with team members to meet service goals and improve customer satisfactionAssist with administrative tasks and data entry as requiredStay updated on company policies, products, and services to provide accurate informationIdentify and escalate complex issues to appropriate departments when necessary