Digital User Experience (UX) Manager

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career - a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.Job Description:At Regions, the Digital User Experience (UX) Manager drives the performance of a cross-functional team of design practitioners in a squad-based setting, ensuring that design concept, prototype integrity and quality extends to final, realized digital products. The UX Manager plays a critical role in how the UX team contributes to strategic business goals in collaboration with product management and technology team leaders, ensuring user needs are met and problems solved.They are very much a servant leader, shielding their squad from external distractions so they remain focused on Digital and enterprise priorities. At the same time, they act as part of the larger UX leadership group, overseeing not just delivery and resource allocation but also building a genuinely collaborative culture within both UX as well as product and technology partners.This leader actively drives design direction across all stages of product and software development at Regions. They are committed to exceptional results and continuously improving the way we build a collaborative culture of excellence. They do this by being a positive people leader who fosters a creative, enthusiastic squad environment where individuals can reach their full potential to both deliver quality design to our users and continuously advance and improve in our discipline.Primary Responsibilities

Orchestrates the work of a cross-functional user experience (UX) squad to deliver a unified design vision for highly complex customer-facing experiences

Aligns UX initiatives and maintains close oversight and governance of customer experience deliverables

Drives the adoption of user-centered design process improvements including supporting the latest component and pattern development of our design system, as applicable

Aligns the squad’s work with organization roadmaps, ensuring that design is engaged with, and ahead of, development

Applies expert knowledge and experience in human-centered design to direct successful teams through the design lifecycle

Builds collaborative design, technology, and product culture to efficiently implement design solutions that are cohesive, inclusive, and well-informed

Researches the latest trends in usability and collaboratively works with business and technology partners to make working prototypes of future-state customer experience

Engages stakeholders and fellow team members for design feedback and consensus on design decisions

Responsible for design staff management, including mentoring, performance development and recruitment, fostering a growth mindset and the development of design strategies, soft skills, and stakeholder management within your team

Lead regular design reviews, critiques, and ideation sessions for team members

Identifies opportunities to align design and user experiences across platforms and products

Builds relationships with business leaders, seeking out opportunities for team visibility and evangelization of UX

This position is exempt from time keeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.This position is incentive eligible.Requirements

Bachelor’s degree in Design, Computer Science, Information Sciences, Psychology, Communications, English, Human Factors, Human-Computer Interaction (HCI), or related field and seven (7) years of experience in spaces such as large customer-facing websites, designing systems or process structure for web and mobile solutions for enterprise platforms

Or High School Diploma/GED and eleven (11) years of experience with large customer-facing websites, designing systems and process structure for web and mobile solutions for enterprise platforms

Experience scoping and evaluating design deliverables and processes for online web applications and site features

Comprehensive understanding of technical issues, design functionality and cross browser testing

Preferences

Master’s degree in related field

Experience working in an Agile environment strongly preferred

Supervisory/management experience

Skills and Competencies

Ability to effectively collaborate with others within UX, Digital, Technology and business partners

Ability to effectively demonstrate the value of ideas

Ability to supervise and manage a team

Ability to work under pressure and meet deadlines

Ability to work closely w/ UX leadership team to evangelize UX vision, mission and principles

Demonstrated leadership capabilities

Developed relationship-building skills

Strong verbal, written communication, and organizational skills

Strong work ethic and self-motivation

This UX Manager works in the Digital Sales & Enterprise vertical which includes Origination, Corporate Banking, and Enterprise Application UX.Position TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.The target information listed below is based on the national range and level of the position.Job Range Target:Minimum:Median:Incentive Pay Plans:This job is not incentive eligible.This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Benefits InformationRegions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.https://www.regions.com/welcometour/benefits.rfLocation DetailsRegions Plaza AtlantaLocation:Atlanta, GeorgiaBring Your Whole Self to WorkWe have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans