Network Engineer (Network + & Security +)

The Client is a Credit Union that has over 6 decades of transforming lives and strengthening communities, and that vision still serves as the foundation for who they are today. With members all over the world and more than $5.5 billion in assets, the client is one of the largest credit unions in the country.They are seeking a Network Engineer for their location in Huntsville, AL.

• Responsible for the design, configuration, and testing of the networking topology, monitoring and administration software, networking hardware, and associated operating system.
• Responsible for the administration of a multi-layered network infrastructure; maintains redundant network communications to multiple branch offices, the Co-Location, company’s offsite disaster recovery data center, the dual/load balanced internet circuits.
• Administers the network load balancer, BlueCoat proxy and numerous network appliances. Administers enterprise wireless network appliances, to include LTE Cradlepoints for ITMs and offsite locations, along with management of WI-FI access points.
• Administers multi-layered security controls to include multiple enterprise firewalls and internet proxy solution to protect company’s network; troubleshoots internet related communication issues; evaluates geo-location and firewall protocols to mitigate potential security concerns.
• Ensure the network infrastructure are protected from potential malware and viruses, identifying and making recommendation of areas where security can be improved, keeping up to date on ever-changing cyber-threats
• Oversees the Network Administrator and Network Specialist position in the research, analysis, evaluation, and assessment required for purchase and implementation of network hardware and software
• Escalation support for network support; performs network systems diagnostics, testing and administration tasks on firewalls, routers and switches; troubleshoots, diagnoses and resolves or coordinates the resolution of user problems and complaints with equipment and service providers; establishes and reviews preventative maintenance schedules.
• Serve as a lead on network and firewall infrastructure projects, including credit union expansion into new markets, departmental moves, build-outs, and new constructions.
• Works closely with the Information Security team to install security patches and firmware to ensure proper security measures are in place; makes recommendation for improvement to further protect the Credit Union’s infrastructure.
• Oversees the installation, customization, configuration, testing, optimization, and maintenance of the network and firewall equipment and software, to include firewalls, servers, routers and switches.
• Responsible for monitoring and trending network and firewall performance, making recommendation for optimization and improvements
• Receives and creates implementation procedure requests for new or enhanced network infrastructure services including moves, adds or changes, and setup of related hardware and software.
• Analyzes, troubleshoots and resolves network problems and applications access issues; reinstalls and configures software; reboots servers/appliances; works with users to assist with troubleshooting of network hardware and applications.
• Makes programming changes on a large, complex network communications switch system to add, move and/or modify network users, equipment, lines and automated services; maintains system databases on physical locations, descriptions, access privileges and routing protocols for network users and services.
• Performs day-to-day administration, maintenance, modification, troubleshooting, repair and support of network, firewall and VoIP communications systems and equipment including Cradlepoints, switches, routers, network analyzer, TCP/IP protocols and other complex, state-of-the-art network communications systems and services.
• Coordinates technical network and telecommunications infrastructure planning to ensure appropriate automated system connections to all credit union branches and facilities and third-party data interfaces, including NCR, Federal Reserve, MeridianLink, Interpro, and STAR, in order to meet credit union needs and requirements.
• Troubleshoots, identifies and isolates causes of systems and equipment problems and failures and determines timely solutions; works with users and other infrastructure staff to correct problems and document solutions.
• Researches, evaluates and orders hardware and software based on specifications; works directly with vendors to test and purchase new hardware and software; develops policies and procedures and participates in installing, configuring and running software and hardware; develops and manages annual budget for network systems.
• Training new staff on network and security related procedures and ensure that new staff are aware of company communication policies
• Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.

• 7 Years - Responsible experience in the installation, configuration, troubleshooting, repair, maintenance, upgrade and performance monitoring of network and firewall infrastructures - Required

• Network architectures and theory and principles of network and firewall design and integration, including topologies and protocols.
• Principles, practices, methods, tools and utilities of systems/network/firewall administration and maintenance.
• Principles, methods and techniques for installation, configuration and operation of network and firewall systems, hardware and devices.
• Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment.
• Programming theory and languages applicable to platform/network operating systems.
• Perform complex network and firewall administration functions in a multi-platform network environment accurately and efficiently.
• Troubleshoot and resolve complex and ambiguous hardware, software and connectivity problems.
• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
• Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
• Resolve problems utilizing advanced knowledge and experience.
• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.