Vacancy expired!
Role : : VOIP/UCCX ENGINEERLocation :: Montgomery, ALDuration : 6+ monthsJob Description ::Position Description:This is a highly applied and developmental technical level for supporting a large State wide VoIP system. The employee will work with a team of professionals to assist in maintaining a very large and complex network but the focus of the available position is VoIP. Resource will assist project team with implementation of a new Cisco Unified Collaboration Suite. Once the project has reached completion, the employee will take lead role in supporting Cisco new VoIP solutions as requested by Agencies. While normal business hours are Monday through Friday 8am to 5pm, the position will occasionally require working after business hours and on weekends to complete project tasks and/or incident resolution during on call rotation. -Provide support, troubleshoot, and resolve issues with Cisco Unified Collaboration Suite -Provide support, troubleshoot, and resolve issues with Cisco IP Phones. -Provide after-hours support when necessary to complete project tasks or incident resolution during on call rotation. -Provide responsible, timely, detailed status of assigned activities -Define/adhere to IT standards, policies & procedures -Ability to interact with all level of company personnel -Effectively communicate with all individuals -Hands-on experience working with Call Manager. -Exemplary troubleshooting skillsSkills Required:-Hands on technical experience with Cisco, UCCX and VOIP Engineering-UCCX Scripting experience required -Ability to work with vendors on solutioning/designing unique requirements for agencies.-Responsible for designing, developing, maintaining, and coordinating VoIP solutions.-This role requires excellent communications skills, both with team members and business contacts at different levels. Resource must be willing to share knowledge with peers who are taking tickets and providing support to end users.-Must work well in a team environment-Excellent verbal and written communication skillsSkills Preferred: Candidate with familiarization with Linux API is a PLUSExperience Required-Minimum of 3 years’ experience working in Cisco Environment -3+ UCCX Scripting experience requiredExperience Preferred:Cisco Certified Network Professional (Voice or Collaboration). Additional Professional Level Certifications are a plus but not required. Required skill set should include but is not limited to the following: - Cisco Unity Connection
- Cisco Unified Contact Center Express with Social Miner
- Cisco Prime Collaboration Deployment/Provisioning/Assurance
- Cisco Unified Attendant Console Advanced
- Cisco Webex Teams/Meetings
Additional Information: -Client is ready to interview immediately upon identifying qualified candidates.-Position is budgeted for 6 months with likelihood of extension OR will convert to the merit system.-First round interviews will be conducted via phone/video and followed up with a 2nd round in-person interview prior to offer being made-Candidate will work full time, onsite. No remote work will be considered-Please note there will be some overtime and weekend work required when necessary-Please be sure you are properly screening each candidate prior to submittal by providing any technical aptitude testing, technical and behavioral style interview. Video interviews must be conducted prior to submittal if that is the method of interview with client -Thanks,Abdul SamadIT Talent Acquisition(O):lt;/p>
- ID: #49246813
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State: Alabama
Montgomery
36101
Montgomery
USA
- City: Montgomery
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2023-02-16
- Deadline: 2023-04-15
- Category: Et cetera