Workstation Technician

Brooksource
Hoover, AL
03 May 2025

Vacancy expired!

Workstation Technician

Long Term Contract

Huntsville, AL The Workstation Technician provides direct end-user support for elementary personal computer (PC) hardware and software problems. In addition, the incumbent implements IMAC (Installations, Moves, Adds and Changes). The incumbent must also maintain PC hardware/software inventories as directed by the Technology Support Unit Manager or the incumbent’s appointed project leader. The incumbent also works with end-users to map their business processes to the best possible workstation hardware and application solution. The incumbent will also complete special projects as directed by the Technology Support Unit Manager.

PRIMARY RESPONSIBILITIES
  • Install, move, and configure PC hardware, software, and peripherals in accordance with established procedures and configurations
  • Execute timely equipment lease returns/refreshes
  • Work service tickets to completion in a timely manner to the satisfaction of the customer
  • Troubleshoot and resolve workstation/client technical issues
  • Execute special projects as they arise
  • Accomplishes all assigned job functions in a manner that optimizes departmental effectiveness while maintaining confidentiality

SUMMARY OF QUALIFICATIONS
  • Entry level certification for Microsoft, networks, or an Associate’s degree in an IT related field
  • 2 years of experience supporting PC hardware and software
  • Willingness to lift and carry up to 40 lbs.
  • Working knowledge of current operating systems and office productivity suites
  • Experience repairing PC hardware
  • Logical reasoning, problem solving and analytical skills
  • Experience translating technical knowledge for another person's understanding
  • Excellent written and oral communication skills
  • Intermediate knowledge of Enterprise Desktop Management tools (examples: Altiris, Microsoft System Center)
  • Scripting and automation experience
  • Experience supporting an environment of 100+ users
  • Bachelor’s or Associates Degree in an Information Technology (IT) related field (preferred)
  • ID: #49849900
  • State: Alabama Hoover 35801 Hoover USA
  • City: Hoover
  • Salary: $14 - $16
  • Job type: Contract
  • Showed: 2023-05-03
  • Deadline: 2023-07-01
  • Category: Customer service