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Description:We are seeking an Epic Applications Analyst - Inpatient Procedural Orders to:Demonstrate full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems
Manage small and moderately complex projects, establish and implement new or revised system requirements or procedures
Analyze user requirements, develop and implement systems for moderately complex processes
Coordinate activities of project team and act as a source for direction, training and guidance for less experienced departmental staff
Initiate course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization
Build and enhance effective working relationships with a wide range of internal and external contacts, vendors, and stakeholders on behalf of Providence
Work collaboratively with colleagues across Providence in delivery of specific cross departmental projects and efforts
Actively support and incorporate the mission and core values into daily activities
Treat all others with respect and demonstrate excellence, justice and compassion in daily work and relationships with others
In this position you will have the following responsibilities:Work collaboratively with clients to determine information and data requirements
Evaluate and report on a variety of topics, sometimes complex in nature
Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary
Work with internal teams to support and develop business solutions
Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs
Demonstrate service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized
Apply standards, concept and theories related to technical discipline to provide solutions to moderate to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills
Prepare documentation and assist in documenting and defining workflows in collaboration with relevant stakeholders
Participate in projects and assist project leaders, taking lead on smaller projects as needed
Synthesize data, information, and knowledge to analyze multiple approaches/solutions to issues or problems
Collaborates with peers to create and maintain standard team specific documentation. Instrumental in maintaining, and consistently participates in improving standards of documentation.
Identify, manage, and communicate issues and risks, diplomatically escalating as appropriate through areas affected
Assist in troubleshooting root cause failures
Understand and translate the business needs into system configuration and workflow validations
Build and participate in test plan development
Act as a resource during testing and upgrades; coordinates with appropriate individuals.
Able to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results
Plans and coordinates downtime, change management, maintenance, and upgrades
Ability to travel as required
Perform rotational on-call responsibilities
Qualifications:Required qualifications for this position includes:Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education / experience
4 years Industry related experience
Preferred qualifications for this position includes:3 years Healthcare IS experience
Previous Epic experience
Epic Certification within 90 days -OR- Applicable Epic Certification required within 3 months of last class completion for certification
Any certifications relating to software applications, technology infrastructure and or clinical specializations are an advantage
Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license
Certifications must be kept up to date
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About the department you will serve.Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.We offer comprehensive, best-in-class benefits to our caregivers. For more information, visithttps://www.providenceiscalling.jobs/rewards-benefits/Our MissionAs expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.About UsProvidence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.Schedule: Full-timeShift: DayJob Category: ApplicationsLocation: Washington-RichlandOther Location(s): Montana, California, Washington, Oregon, Texas, AlaskaReq ID: 360476
Full-time