Summary: The intern will deliver informal front-of-house and education programs working as part of the Education / Interpretation team. The intern will aid in the development, preparation, and execution of programming for schools, and tour groups of all ages. The intern will be expected to interpret live and static exhibits to the visiting public, teach interactive marine science programs to groups, and monitor groups during their self-guided tours. The intern is required to work a flexible schedule to accommodate variable hours, including early mornings, evenings, and weekends as needed. The intern will also work with the education team on projects that may include virtual field trip elements, inventory and supply maintenance of educational materials and resources, video and program creations, and classroom management for Pre-K through adulthood. The intern will have daily interaction with public programs, education, exhibits, husbandry, and research personnel.Education / Experience:
High school diploma or GED; or equivalent experience; Study in biology, marine science, or a related field is a plus. Previous customer service experience preferred. Experience in performing arts, narrating, hosting, or similar is a plus.
Essential Duties:
Interpret all of the Alaska SeaLife Center’s static and live animal exhibits housing marine mammals, birds, fish, and invertebrates. Help maintain the physical appearance of manned exhibits and deliver announcements over the public address system.
Present chats and presentations, multi-media shows, structured and impromptu talks, and guided tours by learning to employ appropriate interpretive techniques and devices geared to the characteristics and interests of particular audiences.
Assist the Learning Department with public presentations by maintaining and organizing education program materials
Deliver various scheduled programs and activities emphasizing conservation, empathy and diversity. Programs and activities may include family programs, community and educational events, narrating animal feeds and training sessions, leading group tours, pop-up programs, nocturnes, structured learning engagement, and daily guest interpretive opportunities throughout the center for guests of all ages.
Providing exceptional customer service when interacting with visitors and answering general inquiries.
Assists with daily operations, including opening and closing, answering emails, group check-in and orientation, and customer service.
Gather necessary learning tools, props, documents and/or presentation slides, for program set up and execution.
Demonstrate learned educational skills by presenting lessons to classes and other visiting groups.
May assist with the development of programming, activities, and exhibits under the direct supervision of the education team.
Interacting daily with interpretation, husbandry, and research personnel.
Performs other duties relating to the Center’s goals and mission statement as required.
Other Skills and Abilities:
Must have outstanding presentation skills, be dynamic and engaging and comfortable presenting information to a range of group sizes; able to communicate effectively to all ages and learning abilities.
Self-motivated, reliable, enthusiastic, energetic personality and positive attitude.
Able to perform multiple tasks simultaneously, calmly, and efficiently in a high-pressure setting.
Use independent judgment, personal experience, and training to ensure quality guest interactions according to ASLC policy.
Ability to work independently with excellent organizational and time management skills.
Proficient computer skills including basic Microsoft and Google applications, specifically Excel are preferred.
Working Conditions:
Job requires the ability to stand for extended periods of time. More than 50% of the typical workday may be spent walking, sitting, standing, and using repetitive motions of the wrists, hands or fingers.
Sensory abilities require vision, touching, and feeling, with more than 50% of the day spent communicating, including talking and hearing.
Job requires flexibility and availability in schedule. Required to work weekends, evenings and holidays.
This position provides on-the-job training.
Internship Dates: August 3, 2024 through November 23-29, 2024Unpaid Internship: Housing Available Please submit a cover letter, resume, and letter of recommendation.A background check will be conducted on any potential intern.Accredited by Association of Zoos & Aquariums
Full-time