Seasonal Reservations Agent

The Reservation Agent is primarily a sales position. The Reservation Agent is responsible for booking motorhome rental reservations by providing impeccable customer service and encouraging the customer to finalize their reservation.

Essential Duties and Responsibilities

 65% Sales

 20% Client Record Maintenance

 15% Customer Service Representative/Office Support and Projects

Education: High School Diploma

Experience: Sales experience preferred. 2 years office and clerical experience, with 1 to 2 years customer service experience required.

Knowledge, Skills, and Abilities:

 Must be able to consistently present the business in a positive and upbeat style.

 Ability to sell available reservation dates, optimizing number of rental days.

 Ability to accurately account for cash and other financial transactions.

 Ability to pay consistent attention to detail.

 Strong verbal and written communication skills.

 Self-motivated with the ability to work well with others as well as alone.

 Ability to draft and accurately edit general correspondence.

 Familiarity with computers and word processing with knowledge of Microsoft Word.

 Able to accurately type 40 words per minute.

 Must have consistent and reliable work attendance and be to work on time.

 A valid driver’s license and clean driving record are preferred.