escalation point for service desk issues
Monitor and ensure adherence to SLAs and quality standards
Provide technical guidance and troubleshooting support
Conduct service desk quality assurance reviews
Train and mentor service desk personnel
Generate shift
Salary:$84.9k - $154.5k
- ID: #55169403
- State: Alaska Southeast alaska 99801 Southeast alaska USA
- City: Southeast alaska
- Salary: $84.9k - $154.5k
- Showed: 2026-07-04
- Deadline: 2026-08-31
- Category: Technical support