Vacancy expired!
Date Posted:2023-06-01Country:United States of AmericaLocation:RVA99: RTN Remote, VirginiaPosition Role Type:RemoteDo you want to be part of a team that is conquering the challenges, thriving in the conditions, and impressing the customer may be invited to extend into follow-on contracts with increasing rewards. In this role you will support fielding efforts for our Product Support Field Engineering team, garrison operations, maintenance management, shipping support, and field training exercises for the C4ISR Program. You will also be responsible for being the unit’s subject matter expert and first point of contact for all support to the Advanced Field Artillery Tactical Data System (AFATDS).Diversity at Raytheon is about inclusiveness — providing an atmosphere where everyone feels valued and empowered to perform at a peak level, regardless of the many ways people are different, including but not limited to age, race, gender, sexual orientation, family history or physical ability.Job Duties:
Install and configure the AFATDS of software and hardware and use of associated utilities from baseline to fully operational status.
Perform routine system maintenance and computer system administrative functions.
Guide the shipping of material and equipment when necessary.
Guide the Trouble Reporting (TRs) from the customer.
Regularly perform analysis of system operations and problem diagnosis.
Provide classroom instruction and/or over – the – shoulder training upon request. - Interact with and advise the customer daily regarding digital operations.
Distribute, install, test software updates, and provide delta training as necessary.
Support and assist as needed with hardware upgrades and warranty administrative processing.
Perform other related and/or associated tasks from time to time.
Create and / or distribute documentation in support of system operations, e.g., training materials, operator checklists or instructions, and recurring reports.
Prioritize and implement tasks in high-pressure environment.
Work autonomously and efficiently with short customer deadlines.
Guide and normalize customer expectations.
Overcome misunderstandings due to poor translations and soften the impact of creative assumptions and mend the unintended results of poor coordination.
Establish and maintain customer relationship.
Function in an isolated location, excel in a foreign cultural situation with little supervision and with the mental toughness to thrive in occasionally difficult conditions is imperative.
Clearance / Citizenship Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Employment is contingent upon meeting all medical requirements for overseas assignment including comprehensive post-offer medical examination. Typical Education / Experience:Typically requires a University Degree in a technical field and a minimum of 2 years prior relevant experience; or an associate degree and 6 years of relevant experience. Additional years of experience will be considered in lieu of a degree.Basic Qualifications (Required Skills / Experience):
2+ years professional development experience with Integrated Logistics Plan (ILSP) logistics program.
2+ years professional experience with military digital maps and coordinate methodology.
2+ years professional experience in Military Training procedures.
2+ years professional experience with Internet Protocol (IP) addressing, combat net radio and LAN network topologies, and troubleshooting procedures.
Comprehension of using complex operating systems and database systems.
Comprehension with troubleshooting data and power issues plus maintain cables and connectors.
Comprehension of computer hardware systems and peripheral devices.
Desired Qualifications:
Experience in Military Maneuver type units (Infantry, Armor, Field Artillery) or any IT related MOS.
Relocation assistance available provided final candidate meets eligibility requirements.Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles. ALL eligibility requirements must be met to receive the Referral Awarding.The salary range for this role is 62,000 USD - 124,000 USD; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms:Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Full-time