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Title: Business Analyst
Mandatory skills:Production system documentation,Project management, software development methodologies, analyzing complex business problems, gathering, documenting business, technical requirements, business requirements, technical requirements, business resource, technical resource, automated systems, architectural diagrams, process flows, data flow diagrams, solicitation, technical system documentation, design documentsDescription:Job Summary:The position acts as primary liaison between the client and multiple business units. Under limited supervision, the business systems analyst is responsible for analyzing complex business problems in order to assist with the identification, evaluation, and implementation of systems. This position will be conducting research and analysis to devise strategies for coordination of information needed on business and service requests. The business systems analyst is also expected to become highly familiar with all supported applications and business processes. Positions will be 90% remote work with a possible request to come into the office one time a week, attend meetings in person, following safety protocols etc.Major Responsibilities:The business systems analyst is responsible for the development of both business and technical requirements that represent the best possible solution for a particular business problem.Forming a strong partnership with both business and technical resources on all assigned effortsActing as the interpreter between business and technical resources regarding business requirements and system capabilities.Responsible for documenting the technical requirements including high level and low level design documents.Work with the project management team on projects to gather requirements, dependencies and system flows.Responsible for coordinating engagement with different client departments for analysis.Conduct business analyses, requirements assessments, and works with subject matter experts to gather and assess business requirements; makes recommendations to internal stakeholders based on analysis conductedQualifications and Education Requirements:Experience in analyzing complex business problems, gathering and documenting business and technical requirements and maintain production system documentationExceptional communication skills, and strong leadership and collaborative skillsProject management skills is a plus. Exposure to a wide variety of project management and software development methodologiesBeing detail-oriented and capable of delivering a high level of accuracyDemonstrated ability to form strong partnerships with both business and technical resourcesDemonstrated ability to analyze complex business problems and help determine if they might be solved by automated systemsExperience with all aspects of creating and reviewing technical system documentation such as architectural diagrams, process flows and data flow diagramsDemonstrated expertise in the solicitation and documentation of business and technical requirementsDemonstrated skills in critical thinking and analysis, meeting facilitation, written and oral communications, and interpersonal interactionsDemonstrated ability to balance, prioritize and organize multiple tasks.Demonstrated ability to work collaboratively in teams and across organizationsDemonstrated ability to synthesize feedback and adjust plans accordinglyPrevious development experience is a plus VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions. Contact Details : VIVA USA INC.3601 Algonquin Road, Suite 425Rolling Meadows, IL 60008 | http://www.viva-it.com