Opportunity at a Glance
The Business Analyst delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures Walden University provides exceptional services to its students and staff. Leverages resources to provide Walden colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Analyst, Business Systems and Analytics builds, uses, maintains, and improves Walden University business systems and/or analytical tools. Collaborates with internal Walden and ATGE stakeholders including IT, Product Development, Operations, Enrollment and Marketing functions, and delivers on work projects to ensure compliance, efficiency and effective delivery of Walden business information, experiences, systems and analytical tools.
ResponsibilitiesPossesses high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction and implementation of system and data analytics which supports success of Walden University, ATGE and related functions.Supports Walden University and related functions, potentially leveraging independent systems and data sources.Collaborates with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.Creates project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.Perform annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.Supports compliance with Federal, State and Institutional regulations.Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.Develops and documents User Acceptance Testing processes and adheres to 4 Process Change Controls required by Internal Audit.Reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all ATGE/institutions), and provides for training and business continuity.Need to understand system design impacts on processing, reporting and analyticsIs responsive and reports status of all projects and issue resolution to appropriate stakeholders and Walden Leadership. Provides proactive updates until through completion/resolution.Performs other duties as assigned.Complies with all policies and standards.