Claims Representative Specialist - Litigation

Sentry’s dedication to customers is embodied by our best associates. At Sentry, our associates take care of our customers with a passion for service and delivering business results. As one of the largest mutual insurance companies in the US, we’re completely focused on offering exceptional claims service to our policyholders. To help uphold our premier standards, we are looking for a Claims Representative Specialist to work within our non-standard auto and motorcycle liability unit. You’ll have the opportunity to work solely with our personal lines customers and manage a pending of litigated and non-litigated claims that include a variety of liability exposures.

What You’ll Do:

Our Claims Representative Specialists in non-standard auto ensure the delivery of quality claims service to our customers and other parties to a claim while protecting the assets of Sentry. You’ll do this through:

• Verification of coverage by interpreting the insurance contract with investigation of the facts and existing laws

• Gathering facts by contacting involved parties to determine legal responsibility and damage causation

• Documenting investigative facts within our claims system in compliance company standards and regulatory law

• Deciding claim value based upon factual investigation, damages, causation and application of the law

• Strategizing with defense bar to defend our policyholders in business related liability exposures

• Negotiating claim settlements with claimants and their legal representatives

• Working with an experienced claim management team who assists with skill development and works with you in developing your professional career path

What it Takes:

• Bachelors Degree or equivalent experience

• 5+ years of related work experience

• Background handling non-standard auto claims considered beneficial

• Prior experience with large exposure catastrophic type injuries

• Background in handling a heavy caseload of litigated files

• High level of understanding of insurance policies and coverage, claim procedures and familiarity with medical and legal terminology

• Effective oral and written communication skills with the ability to maintain confidentiality

• Ability to make sound decisions while using good judgment in evaluating claims

• High level of computer skills

What You'll Receive:

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• To best support our associates and our culture, Sentry is happy to offer flexibility through a scheduled work from home (Monday and Friday)/in office days (Tuesday through Thursday) after we begin to return to the office.

• Generous Paid-Time Off plan for you to enjoy time out of the office.

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.

• Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.

• Extensive Work-Life Resources to lend a helping hand.

• Sentry Foundation gift matching program to encourage charitable giving.

• Continue your education and career development through Sentry University (SentryU).

How You’ll Apply:

If you are interested in joining Sentry’s team, select the one position that you are most interested in being considered for and complete your online application details. If you have applied with us before, you will only need to provide your email address and password. If this is your first time applying, you’ll need to create an account. Please complete your application and upload your resume online.

About Sentry:

All of us at Sentry—more than 4,000 associates—have various talents, skills, and backgrounds. We work together to deliver on our promises to our policyholders every day. We’re proud to offer a full line of property, casualty, and life insurance products to help protect businesses, cars, homes, lives, and retirement income.

Our headquarters is in Stevens Point, Wisconsin, with claims and service offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Get ready to own your future at Sentry. Opportunities await.

Thank you for your interest in Sentry!

Nic La Rosa

Nic.LaRosa@sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.