Description Our client, a great service leader based in Tucson, is in need for a Collections Specialist to join their team on a contract basis! This will be to help cover a medical leave, and could have the potential to go temp-to-hire after 4-6 months if it's the right match! This is a great organization that provides necessary services, and as the Collections Specialist you will be taking on:Responsibilities: Engage in B2B collections, ensuring all receivables are properly managed Offer customer service in a detail-oriented and friendly manner Looking for someone who can provide solutions to their clients, and setting up payment plans as needed Employ CRM to maintain up-to-date customer records and account activities Handle high volume calls, both inbound and outbound, to manage customer inquiries and issues Assist others in the team as needed, demonstrating flexibility and teamwork Engage in critical thinking to set up effective collection processes Pass necessary background checks as part of the job requirement Ensure all customer accounts are monitored and appropriate actions are taken when needed Maintain a detail-oriented approach to managing all tasks and responsibilities.Requirements Minimum of 1 year experience in a Collections Specialist role or equivalent Ability to handle and respond to inbound calls professionally and efficiently Familiarity with collection processes and procedures Experience in Business-to-Business (B2B) collections is a strong advantage Prior experience in a high volume call center environment is highly desirable-Excellent customer service, professionalism, and excellent communication skillsRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time