Customer Care Specialist

Send resumes to skconner@us-installations.com

This is an office-based position, assisting with the flooring installation process from beginning to end. Must have great customer service skills.

Responsibilities include:

· Constant interaction with our retail partner, installers, and customers

· Schedule installations and confirm appointments with customers

· Monitor and track installations and service calls

· Solve customer problems and issues

Job Requirements

· Bilingual candidates (Spanish) are a huge plus

· Previous Customer Service experience

· Strong phone presence including the ability to solve customer issues.

· Must be able to pass a criminal background check.

Job Type: Full-time

Salary: $16.00 per hour

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 2 years (Preferred)

Call Center: 2 years (Preferred)

Language:

Spanish (Preferred)

Work Location: Avondale

Send resumes to skconner@us-installations.com