Customer Service Call Center Rep - On Site Work Required

Teksystems is currently looking for multiple Call Center representatives for one of our larger clients in the Tempe, AR area.

Job Description

Customer service representative working in a call center environment

Handling inbound calls and some follow up calls

Answers calls and questions on prior authorization, general questions and some confidential information

Great customer service with high level of attention to detail. Entering information accurately

Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.

Utilize multiple systems and programs to track information and update communication with customers

Additional Skills & Qualifications

1 year of call center within recent employment

Tenure of 1 year in jobs

Candidates must have the following

At least a year of high-volume call center experience in last 2-3 years

Typing at least 30wpm

Computer knowledge and skills