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Title: Customer Service AssociateRole Type: Contract Location: ArizonaDuration: 6 Months How to Apply: Send resume in MS word format to Reginald Dykes Reference JOB# 199158 Job Description/ Responsibilities:- Provide support to internal and external customers in account management, operations, documentation, and technical support
- Review basic or tactical customer issues regarding products and services, billing, account questions, or account transactions with narrower impact
- Receive direction from managers and exercise judgment within defined parameters while developing understanding of the related policies, procedures, or compliance requirements
- Act as a primary support person for the customer and internal partners supporting customer services
- Provide information to managers as well as internal and external customers to resolve customer issues
Job Requirements:6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ year of previous call center experience 1+ year of previous experience working with a financial institution Previous consultative service experience Outbound call experience preferred Experience with Small Business financial products and/or customers
- ID: #40277147
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State: Arizona
Phoenix
85001
Phoenix
USA
- City: Phoenix
- Salary: USD0 - USD0
- Job type: Contract
- Showed: 2022-05-05
- Deadline: 2022-07-03
- Category: Et cetera