Data Center Technician - Level 1

29 Jul 2022
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Location: Phoenix, AZ Salary: Negotiable Description: Our client is currently seeking a Job Title: Data Center Technician - Level 1

Location : Phoenix, AZ 85034

Duration: 6 Months Contract

This job will have the following responsibilities:
  • Description:

    A Data Center Technician will be the technical liaison between the technology teams and the Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Center environment and systems you understand which issues to escalate to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved.

    Responsibilities:
    • Perform hardware troubleshooting and maintenance for Client's infrastructure, with focus on mission critical systems (storage, network, servers)
    • Perform data and power cable management, testing, and installation
    • Find creative ways to optimize capital and operating costs
    • Respond to all requests from 24x7 business operations centers
    • Ability to troubleshoot and resolve complex issues
    • Formulate, affect, interpret, and implement policies and procedures
    • Expected to improve current processes, and introduce automation with aim towards simplification and efficiency increases
    • Develop and maintain relationships with business partners and third-party vendors with a focus on quality and SLA compliance
    • Responsible for planning and executing small projects with direction from leadership

    Requirements:
    • Must have demonstrated basic expertise in two or more of these areas:
      • Systems administration (Linux and/or Windows Servers)
      • Networking (DNS, DHCP)
      • Programming / scripting (Java, Perl, Ruby, Python, and/or PHP)
    • Basic experience with the following IT hardware concepts:
      • RAID
      • SAN/NAS
      • x86 Architecture
      • SAS/SATA
      • System Administration:
      • Boot Process
      • Boot Loader
      • File Systems
      • Network device and protocol configuration
      • Directory Structure
      • Performance Troubleshooting
      • Base Operating System Install
      • Some experience with Python, Bash, Powershell or Java
      • Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, LDAP
    • Experience supporting large Enterprise customers in an operations environment
    • Work a flexible shift and participate in an on-call rotation
    • Travel between Data Center sites
    • Ability to kneel, crawl, reach above shoulder height and lift 50lbs repeatedly throughout shift on a daily basis
    • Walk/move about the data center facility for up to 85% of shift time
    • Must have excellent verbal and written communication skills
    • Must pass a skill-assessment and performance review after 90 days

    Preferred skills:
    • Basic Linux OS knowledge
    • Basic Windows OS knowledge
    • Basic command line troubleshooting knowledge
    • Basic programing knowledge
    • Basic knowledge for automation programming

    Tools we work with: (for Product SDE / SDET or CIO or CTO roles)
    • ServiceNow
    • CMDB
    • Confluence
    • Jira
    • Office Suite

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

  • ID: #44466341
  • State: Arizona Phoenix 85001 Phoenix USA
  • City: Phoenix
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-07-29
  • Deadline: 2022-09-26
  • Category: Et cetera
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