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BE PART OF A BANK LIKE NO OTHER.
When you work with the world's most innovative companies, you know you're making a difference.Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.Job DescriptionSilicon Valley Bank is the banking partner behind the most innovative and exciting companies globally. Our clients have redefined solutions in many areas of the global economy, and we have powered their success by providing them the right financial solution whether they are a promising little startup, an exciting venture backed company, a successful private equity company or a pioneering biotech company. Inspired by them, we are redefining Banking.The Enterprise Data Office serves as a first line of defense control function providing standards and guidance across the bank. The Senior Technical Writer is responsible for preparing and maintaining documentation of data policies, standards, and risk management, translating complex regulations into digestible information. The Senior Technical Writer will work closely with the Compliance, Risk, Privacy & Security offices for alignment, ensuring documentation aligns with guidelines, laws and regulation, including regulatory compliance, risk management best-practices, industry standards, and SVB methodology. This role plans, writes and maintains technical requirements, communicating early on to key stakeholders, including Product and Technology teams across the organization. This position must be familiar with key data concepts, practices, and procedures, applying a wide degree of creativity to translate technical and procedural specifications.This meaningful role requires strategic thinking, interpersonal, and communication skills. The role further requires the ability to prioritize tasks and adapt to change in a fast-paced environment, working well under pressure while maintaining attention to detail and deadlines. The person in this role should be innovative, organized, and self-motivated to drive the creation and adoption of key data policies. Above all, this person must be able to work collaboratively, embracing the core SVB values of empathy, diversity, responsibility, integrity and innovation.Knowledge:- Data concepts i.e. Data Governance, Master Data Management, Cloud, Cataloging, Agile- Federal Banking Regulations- Familiarity with various Technical Writing Styles and Documentation- Understands or knows how to build knowledge in global banking and financial servicesSkills:- Proven experience working in a technical writing position- Strong communication and interpersonal- Proficient command of English- Proficiency in MS Office- Strong attention to detail- Ability to write in explanatory and procedural styles for multiple audiences- Excellent organizational skills and ability to sequence client support into logical, manageable work packages, tasks, and sub-tasks for execution- Skilled at prioritization and multi-tasking - Works well under pressure and meets tight deadlines- Excellent critical thinking skills, ability to exercise good judgment and solve problems quickly and effectively- Strong relationship management skills across levels and role types- Ability to influence and collaborate with different levels and functions across the organization- Understands and applies change management principles to ensure successful adoption of published workEducation, Experience and Certificaitons:2+ years of Technical Writing experience2+ years of business process documentation experienceBachelor's Degree or equivalent experienceExperience in Finance, Compliance or Data PMP, Six Sigma, or Lean certification preferred © 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).Equal Employment OpportunitySilicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.