Description We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Chandler, Arizona, United States. This role focuses on providing technical troubleshooting and support within our team, where you will be responsible for a variety of tasks, from processing tickets to server support. Responsibilities: Assist in troubleshooting and resolving issues related to Mac Computers and Microsoft systems. Utilize Active Directory for managing user accounts and access controls. Ensure the proper functioning of computer hardware within the organization. Implement and manage Configuration Management processes to maintain system integrity. Deploy and install new hardware and software solutions as required. Provide deskside support to staff, addressing any technical issues they may encounter. Actively contribute to the maintenance and improvement of IT systems and infrastructure. Support server systems, ensuring high availability and performance. Manage and resolve tickets in a timely and efficient manner. Maintain up-to-date knowledge of emerging tools and technologies. Requirements Proficiency in Mac Computers is essential Strong knowledge of Microsoft applications Experience with Active Directory operations and management Familiarity with Computer Hardware, including troubleshooting and repair Understanding of Configuration Management and its practical application Proven experience with software and hardware Deployments Prior experience in Deskside Support roles is beneficial Strong problem-solving skills and the ability to handle multiple tasks simultaneously Excellent communication skills, both written and verbal Ability to work independently and as part of a team Must possess strong customer service skills Attention to detail and high level of accuracy is required. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time