Vacancy expired!
Hello,Hope all is well.We have an onsite Permanent Job Opportunity as
Desktop Engineer-End User Support at Gilbert, AZ 85297. Iam sending below the job description and client details. Kindly let me know your interest Need below information for further process.- Assists client day-to-day functionality and efficiency
- Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
- Configures, installs and maintains computer software & Peripheral systems for users
- Identifies, manage and resolve issues in a timely manner (with in SLA)
- Responds to customer requests effectively and communicates with them to address issues
- Should update the user information in an organizational system
- To update the user access for given IT applications for new and current employees
- Familiarity on updating the ITSM on incidents and requests. Maintaining the mapping of assets to the end users in ITSM tool
- Should have extensive knowledge on Windows 10 setup and imaging process
- LAN, WAN knowledge
- Troubleshooting networking and connection issues.
- Providing basic training in computer operation and management.
- Work with users on their requirements and work with the client on ordering the required equipment’s and coordinate for the delivery
- New office setup awareness and process from IT prospective
- 5+ Years of experience
- Windows 10 installation and support
- Microsoft Office 365 administration