Executive VP Business Development - Retail & e commerce

05 Aug 2024

Vacancy expired!

Overview:The Retail/eCommerce vertical is very dynamic within Teleperformance we are collaborating with global eCommerce Platform, Online Retailers and Disruptive Retail Tech leaders offering a full suite of services ranging from Sales, Customer Services, Technical Support, Trust & Safety, Community Management to Anti-fraud/anti-counterfeit solutions.Responsibilities:As the global sales lead for the Retail/eCommerce Vertical at Teleperformance, you will have the responsibility to grow the Revenue and GM in the vertical, focusing on the below areas:Capability BuildingStrategy and Roadmap - competitive SWOT analysis on how to make TP the undisputed leader and go-to partner analyzing the market, competition, clients, and prospects opportunities.

Lead and develop the Vertical sales team - define an optimal sales force structure

Build and keep updated Teleperformance G2M in the vertical.

Constant benchmarking to understand and drive best practices (from external sources and from best-in-class operations within TP

Research market / industry for new trends and pilot new Tools / practices within TP

Conceptualize (invent), experiment and roll out new tools / practices.

Business GrowthCreates a culture of success & ongoing business and goal achievement to overachieve New Business number commitment (X2 market growth minimum)

Build and maintain a healthy pipeline

Deliver comprehensive reporting on all plans/strategies/financials

Qualifications:15+ years experience in Business Development, CX, Transformation

Proven track record in building and leading consultative sales teams, driving performance, and financial results,

Good understanding of CX related digital technologies,

Consultative solution based executive relationship development

Entrepreneurial thinking, curiosity

Interpersonal skills, self-confidence, and team-work mindset

Excellent communication skills, with an ability to drive C-level interactions

Proven ability to work in complex matrix organization

Able to cope with pressure

Demonstrated decisiveness and leadership.

Highest standards of ethical behavior.

Bachelor's degree preferred.

Full-time
  • ID: #44627805
  • State: Arizona Phoenix 85001 Phoenix USA
  • City: Phoenix
  • Salary: USD TBD TBD
  • Showed: 2022-08-05
  • Deadline: 2022-10-04
  • Category: Et cetera