Job DescriptionThe client is looking for Field Service Engineers to help install their semiconductor equipment and interact with their customers directly to discuss/troubleshoot any issues or escalations that might arise. This could involve safety conversations with customers along with being able to express complex concepts and summaries for maintenance tasks. This will require a heavy amount of attention to detail and a mechanical base knowledge to be able to follow documented procedures and understand the purpose along with documenting the progress. MUST HAVES
Electro-mechanical troubleshooting experience - through BSEE/ME degree, internships, work experience or hobbies
Knowledge of mechanical blueprints and electrical schematics and how to apply them to equipment and troubleshooting
Ability to travel to Phoenix, AZ for training 6-8 weeks.
DUTIES:
Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment.
Have the ability to assist in customer escalations and manage beta-site projects.
Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.
Will be required to develop action plans for problem resolution and be able to present to internal and external customers.
Develop improvements for processes, hardware and software for continuous improvement of equipment / business operations.
Skills:troubleshooting, field service, schematic, Electrical, Oscilloscope, Cleanroom, Machinery installation, Machinery maintenance, semiconductor, machinery repair, maintenance technician, repairAdditional Skills & Qualifications:
This person needs to have at least 6 months experience working in a cleanroom (Preferably semiconductor but other industries would work. Like aerospace or automotive or consumer electronics)
Troubleshooting electromechanical equipment.
Experience working with hand tools (Multimeters, wrenches etc. ) . Someone who has worked on cars or has mechanical or electrical hobbies works well
Schematics – Must be able to identify components on a schematic
About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
Full-time