Front of House Restaurant Manager

The Front of House Restaurant Manager aka Hospitality Manager leads our team in providing best-in-class, off-the-chart, rockstar-level service with hospitality for our Guests. By working with, training and coaching our Associates; the Hospitality Manager drives the highest level of service to ensure our Guests have the best time of their lives.How You’ll Do It

Supervise the team in providing best-in-class service on a daily basis

Coach and develop the team and drive Associate engagement

Uphold operating procedures and service and safety standards, especially Guest Satisfaction

Ensure all Guest areas are staffed and functioning efficiently

Delegate tasks

Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring

Focus on business metrics to drive performance

Maximize profit and revenue

Perform other operational duties as assigned by your manager

What We’re Looking For

5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment

High school diploma or equivalent

Excellent communication, time management and organization skills

Ability to work on a team

Energy and enthusiasm

A high level of self-awareness, receptivity to change and integrity

Ability to work in extreme weather conditions for extended periods of time

Availability to work varied shifts, including evenings, weekends and holidays

Ability to stand and walk for long periods of time including maneuvering up and down stairs

Ability to obtain required licenses and certifications for your location

ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.