IT Asset Management Specialist

01 Dec 2024

Vacancy expired!

Title: IT Asset Management Specialist

Mandatory skills:

customer service, data entry, Microsoft Office, Excel, PowerPoint, Word, software applications, databases, IT Asset Management, shipping, receiving, OTD schedule, service request, financial system, computer, copier, printer hardware, software, inventory control, inventory procedure, inventory materials, packing, purchase order, invoice validation Description:

JOB DESCRIPTION:IT Asset Management Specialist is responsible for all aspects of the day-to-day shipping activities and inventory control. The ideal candidate would have strong communication skills, work well as an individual or team member. Skills must include a strong grasp of shipping, including the ability to work closely with local couriers to protect client schedules. Knowledge of computer, copier, printer hardware and software is desired of this position to ensure right fit. This person must be able to juggle multiple tasks at once and can thrive in a fast paced, demanding, and sometimes unpredictable high tech environment. Having the experience to anticipate issues that could lead to project or service request delays is critical.RESPONSIBILITIES:IT Asset Management Specialist will process receiving and inventory procedures plus other miscellaneous shipments. Deliver materials to departments and IT groups as received and processed. Completes assigned tasks in Remedy Force and SAP and communicate via email in timely manner regarding all shipments received and all outgoing shipments processed. Putting together kits and issuing Remedy Force as needed and ensuring proper custody chain and disposition is maintained. Also, completes daily cycle counts of inventory materials, as required.

REQUIREMENTS AND CHARACTERISTICS:Shipping/receiving experience including packing slip, purchase order and invoice validation etc.Able to lift packages up to 50 lbs.Receive and process daily deliveries.Processing and filing paperwork, including mail, shipping docs, etc.Issuing hardware items and Software licenses, inventory cycle counts, adjustments using SAP andRemedy Force.• Under minimal supervision, perform physical inventory of IT Assets to include counting individualparts, materials and equipment at various operational sites and documenting the results toinclude posting the inventory results back to Remedy Force / SAP system of record• Perform hands-on validation of data against the physical item to include removing the item fromthe shelf, unpacking/repacking it and placing it back in its physical location• While performing the physical inventory, confirm proper packaging and storage methods• Process daily supply orders of related requests, intervene when necessary to ensure printingsupply requests are fulfilled and vendor payments are made using the city’s financial system• Other duties as assigned

Required Skills / Experience:• High School diploma or GED, Undergraduate degree preferred• Ability to grasp and understand the organization and functions of the customer• Meticulous data entry skills• Excellent communication skills; oral and written• Competence to review, interpret, and evaluate complex legal and non-legal documents• Attention to detail and the ability to read and follow directions is extremely important• Strong organizational and prioritization skills• Experience with the Microsoft Office suite of applications (Excel, PowerPoint, Word) and othercommon software applications, to include databases, intermediate skills preferred• Proven commitment and competence to provide excellent customer service; positive and flexible• Ability to work in a team environment and maintain a professional disposition

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details : VIVA USA INC.3601 Algonquin Road, Suite 425Rolling Meadows, IL 60008 | http://www.viva-it.com

  • ID: #23701173
  • State: Arizona Phoenix 85003 Phoenix USA
  • City: Phoenix
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-12-01
  • Deadline: 2022-01-18
  • Category: Customer service