Vacancy expired!
"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time."Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Required Experience:- 2+ years of experience working in a service desk or customer service environment
- Minimum 1 year technical support experience
- Minimum 1 year phone support experience
- Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager)
- Working knowledge of PC technical support, systems administration, networking, Windows and Mac OS
- Bachelors or Associates degree in Information
- Technology or a related field is a plus
- CompTIA, ITIL,KCS and Microsoft certifications area plus
Kofi Anim917.514.9808
- ID: #23701960
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State: Arizona
Phoenix
85001
Phoenix
USA
- City: Phoenix
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-12-01
- Deadline: 2022-01-29
- Category: Et cetera