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Complete Description
General Description: This temporary position is responsible for planning, researching, editing, and writing complex internal and external technical documentation/specifications for new or existing products, presentations, manuals, and other materials to communicate technical data, business requirements, internal training curricula, and other technical information clearly and effectively to a wide range of internal and external audiences in support of all IT services. Responsibilities also include developing and improving technical documentation standards and processes. This position will work with internal teams to create and technical document for Application, Data and Ancillary Systems Entity Relationships.Our Customer is beginning the process of re-engineering, upgrading, and replacing existing Enterprise Systems off-of Legacy Applications and Data Repositories and onto a more Web Based current day technology stack. They would like to build and update their Technology Portfolio Entity Relationship documentation and diagram assets of existing applications, data, and infrastructure while designing and architecting their new vision.The right candidate must be comfortable building Entity Relationship documentation and diagrams including but not limited to Business and IT Process Flows, Application Portfolio, Data Repositories, Data Architecture, Flows and Models, Support Documentation, RPOs and RTOs, etc. Responsibilities:- Meets with various technical and business project stakeholders and subject matter experts to gather the knowledge needed to create required internal and external technical documentation.
- Works closely with designated Developers, business Subject Matter Experts (SMEs), and other business units/users to understand existing business processes and document them.
- Creates clear, concise, articulate, well-organized, high-quality, and graphically enhanced documentation in support of all IT processes, systems, applications, as required and directed by IT management.
- Drives the process and understands the scope of the project and the documents that need to be created.
- Performs audience and task analysis and creates documentation with specific user personas in mind.
- Creates manuals, on-line help, and other user-focused documentation from existing and yet to be developed systems and applications.
- Ensures standardization of all specification documentation prior to delivery to development team.
- Organizes and maintains documentation library.
- Oversees and ensures quality control over documents intended for external distribution.
- Research and translate technical information into technical artifacts and/or web-based documents for technical and non-technical users. Artifacts include but are not limited to online help/knowledge bases, technical requirements documents, system and implementation guides, reference manuals, user guides, training materials, policies and procedures, and associated forms.
- Create technical diagrams to depict system structure, program logic and process flow.
- Support the company's commitment to protect the integrity and confidentiality of systems and data.
- Work cooperatively with co-workers and supervisor.
- Maintain regular and punctual attendance at work.
- All other duties as assigned.
- Education and experience typically obtained through completion of a bachelor's degree in Technical Writing, English, Computer Science, Management Information Systems, or related field.
- Minimum of 7 or more years of experience developing technical documentation; writing and editing technical manuals, guides and/or training aids.
- Extensive experience managing large documentation project to completion.
- Experience with document repositories, including SharePoint and Confluence.
- Professional experience in network marketing or health and wellness industry strongly preferred.
- Proficient with MS Office Suite and Visio is a must.
- Experience with Cloud based web applications and technologies.
- Familiarity with AS400 and RPG Programming (preferred)
- ID: #22963535
- State: Arizona Scottsdale 85258 Scottsdale USA
- City: Scottsdale
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2021-11-18
- Deadline: 2022-01-16
- Category: Systems/networking