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- Lead the ServiceNow implementation projects across the Risk & Financial Advisory Hybrid Operate group
- Develop proof of concept solutions on ServiceNow platform for internal and go-to market solutions
- Translate functional specifications into logical, competent-based technical designs
- Design and develop new ServiceNow workflows and processes
- Develop & Lead the IT Service Management solutions using products such as ServiceNow by customizing the product using technologies JavaScript, Jelly, web services including MYSQL, XML, HTML, and CSS
- Develop custom Service portal pages/widgets to support the Business Organization
- Conduct code walkthrough, code review of junior team members' code
- Ensures team members develop the ServiceNow solution as per the best practices to maintain system compliance
- Create comprehensive and well-structured test plans and suites. Estimates, prioritizes, plan and coordinates testing activities
- Identify, document and track software defects
- Perform thorough regression testing of resolved defects
- Participate in User Access Test (UAT) to collect feedback from UAT Team, ITIL Process owners, Clients and fine-tune the solution
- Manage update sets for migration of the code base to test and production environments
- Leads ServiceNow maintenance, upgrade planning and administration
- Coordination with vendor for ServiceNow product defects
- Bachelor of Science with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or other business/technology disciplines or equivalent work experience
- 5+years of ServiceNow Implementation experience
- Experience with CMDB Implementation
- Proven implementation experience with at least 2-3 SNOW modules (e.g. ITSM, CSM, SecOps etc.)
- Strong knowledge and experience with Web Development (HTML, CSS, Javascript)
- Proven ability to configure ServiceNow using Business Rules, Client Scripts, advanced UI Policies, Flow Designer, ACLs, Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5
- Proven experience in integration of ServiceNow with other IT applications using REST/SOAP APIs
- Experience gathering requirements from internal/external stakeholders, and creating/maintaining the ServiceNow solution documentation
- Bachelor's Degree or equivalent experience
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Experience working with Scrum or Agile development processes
- Strong analytical, problem-solving and decision-making capabilities
- Certified Implementation Specialist certification
- Certified Application Developer
- ID: #50014494
- State: Arizona Gilbert 85233 Gilbert USA
- City: Gilbert
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2023-05-28
- Deadline: 2023-07-26
- Category: Software/QA/DBA/etc