Vacancy expired!
At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join eXcell!We are currently in search of a qualified LC L4 Tech to join a large tech company in Chandler, AZ. Support to provide system HW/SW upgrades, system repair, KVM and PDU install and debug in the lab environment. HW/SW upkeep to include assistance with Client compliance and procedural enhancements, system assembly, and system image creation for non-standard desktop, laptop and KVM hardware located in the datacenter/lab used in the iLab virtual environment. OS includes Window and Linux/Unix. Acronis setup, DataGrove setup and other system maintenance as requested. Support will be provided as dedicated models with 40hrs a week during standard business hours. CW leads will coordinate with site managers for local lab support.Responsibilities will include:
- Physical Lab Support
- Install updates to firmware or system drivers.
- Maintaining servers and KVMs to ensure connectivity
- Setting up multiple clients that connect to one server in temporary lab projects
- Custom OS or software support needed in the Lab environment
- Ability to understand LNSP under EC written guidelines and process.
- Complete intake process request i.e. ticket.
- Working knowledge of Linux is a plus.
- Complete required training (Hazardous materials, data center safety, etc.)
- LTO5 Tape library swap and rotation schedule
- General understanding of Windows Server OS's (i.e. 2008R2, 2012R2, 2016)
- General understanding of Client Blade Servers and enclosure configurations
- General understanding configuring Client VC Flex Cards (Virtual Connect)
- setting up initial meeting with lab customers to collect customer requirements.
- May also be involved in assisting with physical install documentation.
- Issues or problems are escalated to site Field Engineer (FE).
- Will provide training to Level 3 contractors as needed.
- Virtualization Support
- Remote Installation and/or Upgrading of Hypervisor software on Client Blade series hardware
- Integrating Hypervisor Servers into existing Virtualization Environments
- General VM access, configuration and troubleshooting
- Moving and provisioning of VM's or Image templates within the Virtualization Environments
- Generic Virtualization troubleshooting of hypervisor and web interfaces
- Generic Virtualization Storage troubleshooting
- Guarantee iLab server and KVM connectivity; as well as all non-IT network connected iLab hardware
- General understanding of Virtualization concepts and implementation (i.e. setup, install, configure, troubleshoot)
- General understanding of Network Management (i.e. interconnectivity, integration, Add/Edit/Remove requests, firewall settings)
- General understanding of Remote Connectivity & Management (i.e. integration with iLab, DNS requests, Edit/Change/Remove requests)
- Working knowledge of Windows OS's
- Basic knowledge of installing and networking Linux (no Linux OS troubleshooting required)