Practice Lead

Primary City/State:Tucson, ArizonaDepartment Name:PBC-FP Alvernon-ClinicWork Shift:DayJob Category:Clinical CareHelp move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.This is a full-time position, where you will be scheduled Monday through Friday, 8am to 5pm. The Practice Lead will be responsible for managing clinic schedules for Alvernon, possibly expanding across primary care service line, assisting patients with any issues, assisting staff and providers, run and review clinic scheduling reports to improve clinic operations. The primary location will be located at Alvernon, 707 N Alvernon Way; but there will be some traveling to other primary care locations at times.University Medical Center South PBCs Banner - University Medical Center South is a comprehensive medical center that includes an Emergency department, a state-designated trauma center and a Behavioral Health Pavilion. We are an Arizona Department of Health Services-accredited Cardiac Receiving Center and a Nurses Improving Care for Health system Elders-designated senior-friendly hospital. The hospital is staffed by physicians who are full-time faculty of the University of Arizona College of Medicine - Tucson and is managed by Banner Health under an operating agreement with Pima County. Our specialty services include inpatient and outpatient behavioral health, treatment and education for diabetes, innovative geriatrics care and comprehensive orthopedics.POSITION SUMMARYThis position works to ensure the efficient and effective operation of the assigned department, including day-to-day administration of non-physician staff and operations. Uses specialized knowledge, judgment and skills necessary to provide excellent patient care.CORE FUNCTIONSProvides full administrative or business support for one or more departments. Demonstrates understanding of office or area practices and procedures and business terminology. Demonstrates speed and accuracy with word processing. Displays proficiency in organization, communication and human relation skills.

Utilizes critical thinking and communication skills for day to day functions. Applies detailed instructions and procedures to resolve problems. Chooses best alternative from group of known possibilities. Inputs and maintains data in computer system for the department.

Utilizes customer experience skills. Responds to standard requests from internal customers. Interacts primarily with department personnel, supervisor and cross department personnel.

Prioritizes and organizes own work. Uses discretion to modify work practices to achieve results or improve efficiency.

Develops and maintains effective working relationships with staff, providers, and other departments. Serves as a role model and resource person for providing quality patient care and patient information as needed.

Assists in maintaining office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.

Interactions may include, but are not limited to, all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, vendors, community providers and agencies

MINIMUM QUALIFICATIONSMust possess a general knowledge of healthcare administration as normally obtained through the completion of an associate’s degree in business, healthcare administration or related field.Requires a proficient knowledge of clerical and administrative services, education, training, and development as typically demonstrated through five years of experience in a business and/or healthcare environment.Excellent oral and written communication skills.Highly organized and responsive.Excellent human relations and interpersonal skills.Position requires proficiency in personal software applications, including word processing, generating spreadsheets, and creating graphics/presentations.PREFERRED QUALIFICATIONSBachelor’s Degree in related field preferred.Additional related education and/or experience preferred.EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)Our organization supports a drug-free work environment.Privacy Policy (https://bannerhealth.com/about/legal-notices/privacy)EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability