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BE PART OF A BANK LIKE NO OTHER.
When you work with the world's most innovative companies, you know you're making a difference.Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.Job Description:Make Next Happen Now. For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers across the world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.The Principal Business Continuity Manager provides leadership in coordinating, assessing, developing and communicating recovery requirements and contingency plans associated with the company's business units to protect the firm in the event of an unforeseen disruption. This senior position will mature the program, ensure alignment with the organization's rapid growth and increasing regulatory requirements. Provides very complex program leadership between key groups within the enterprise and continuously promotes strong partnerships. This role oversees planning and implementation of the business unit contingency planning to mitigate risk associated with complete or partial failure of facilities, technology systems, vendor services and availability of staff. With minimal supervision, this position coordinates and facilitates all business continuity planning activities including risk-based exercises. Directly interacts with the business units at all levels of the organization and support groups for the purpose of assessing, planning, directing, controlling, and maintaining the contingency planning effort. The role will drive the refinement of business continuity plans, the business impact analysis, risk assessments and meeting the regulatory reporting requirements. Essential Functions- Align the Business Continuity Management program with the rapid growth of the organization and increasing regulatory requirements. Be proactive in meeting organization strategic goals and regulatory expectations.
- Develop new areas of the program to enhance SVB's resilience, challenge current state with mindset to always make improvements. Drive automation of manual processes and establish solid program governance practices.
- Expand risk management within the Business Continuity Management program, mature program risk and control inventory including testing. Improve oversight, risk reporting and escalation procedures.
- Have expertise and knowledge of key regulatory guidance and requirements e.g. FFIEC. Ensure alignment of program against regulatory expectations, develop and manage high visibility management action plans to resolve findings in a timely manner.
- Identify new KPIs, meaningful risk metrics and develop automated ways of reporting to different audiences.
- Assume leadership responsibility for business contingency planning efforts with a major focus on assuring the adequacy of business unit contingency plans for critical business areas, functions and applications. Ensure continued operations, asset protection, and loss mitigation in the event of a disruption, coordinating activities of technology resources with the company's business units and development groups, as required.
- Design and conduct the annual Business Impact Analysis (BIA) to identify and confirm the firm's business continuity priorities, requirements and capabilities. Responsible for the enterprise-wide annual Business Continuity Management report and establishing the business unit accountability roadmap.
- Directly work with business unit management to enhance contingency plans, mitigating the effect of a technology system or application failure or problem. Key objectives are that business units can continue to manage the firm's assets, satisfy our regulatory obligations, and maintain our presence in the marketplace.
- Provide direct communications between the BCP Office, technology teams, third-party risk management, business units and support organizations. Facilitate timely identification, escalation, resolution, and follow-up for all outstanding issues.
- Provide business continuity planning documentation and training to all employees having a need to understand the Business Continuity Planning process. Develop the Business Continuity methodology and training material.
- Establish strong business partnerships with key groups across the bank including Enterprise Risk Management, Technology, Security Office, Facilities and other international business groups.
- Coordinate and manage major IT disaster recovery data center exercises partnering with technology teams during planning, execution and reporting phases. Design and facilitate risk-based business continuity exercises.
- Expertise and knowledge of business continuity and disaster recovery. Including incident and crisis management.
- Perform all departmental administrative activities, including staff meeting attendance, monthly status reporting, budgeting, strategic planning, expense processing, documentation, and other activities, as assigned, in a timely manner.
- 12+ years of direct experience with Business Continuity Concepts and Practices.
- Strong risk management, analytical, organizational, and decision-making skills.
- Excellent verbal and written communications with professional attitude.
- Demonstrated ability to communicate effectively to all levels including executive management.
- Strong negotiator with ability to influence others through effective collaboration.
- Proven ability to coordinate work efficiently and effectively with business partners in local and remote locations.
- Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve target dates. Project management proficiency.
- Effectively leads and is continuously a productive team player.
- Strong Program Management skills and ability to develop and implement actionable plans
- Proficiency with Fusion Risk Management or other business continuity planning software tools
- Knowledgeable about information technology systems, data center recovery and terminology
- Bachelor's Degree in Business or related field
- Business continuity certifications from a recognized professional body e.g. DRII CBCP
- Occasional travel may be required