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- Provides leadership and strategy in evaluating and implementing new technologies that enhances Discount Tire's Voice Infrastructure environments
- Consults with multiple stakeholders to collaboratively define and improve IT Voice Engineering best practices.
- Principal Voice Engineer with tracking assigned project to ensure projects are within budget and timelines are adjusted as needed.
- Lead the design and development of monitoring, reporting, and analytics focused on ensuring resiliency and proactive alerting for Voice Monitoring.
- Leads the evaluation, recommendation and design of current and future voice technologies, including voice upgrades, deployments and expansions.
- Develops strategies and direction for voice systems solutions using current and emerging technologies
- Plans, installs, configures, administers, and troubleshoots the environments.
- Participates and technically leads troubleshooting and project related conference calls. Able to convey technical information in a manner suitable to the audience.
- This position requires a minimum of 10 years' experience leading highly technical teams in developing voice strategies, Voice project designs, and producing documentation for operation transition.
- Ability to identify, troubleshoot, and resolve voice, application and performance issues
- Strong analytical and financial skills are required including, ability to collect, organize, analyze and disseminate information with attention to detail and accuracy.
- Must have demonstrated leadership ability, business acumen, and industry knowledge.
- SDN and SD-WAN Network experience
- Cisco Voice/Microsoft Teams Voice (VoIP, Unified communications, Cisco call manager, Cisco voip, Unity, Cisco voice, Phone system, Ucce, Troubleshooting, Contact center)
- Routing and Switching experience with BGP, EIGR, OSPF, IPSec, GRE, HSRP/VRRP, NAT/PAT, SNMP, MPLS VoIP, SIP, VPLS, QoS, Firewalls, SDN, SDA, and Cisco DNA
- Proficient in Microsoft Office, including Word, Excel and PowerPoint is needed.
- Ability to communicate across all levels of the organization, present complex ideas concisely and clearly articulate ideas both verbally and in writing is necessary.
- Excellent analytical, planning and negotiation skills are needed.
- Excellent interpersonal skills with the expert ability to develop strong relationships with key members of both internal and vendor teams.
- Demonstrated business acumen with an expert knowledge and understanding of business issues, priorities, goals, and strategy is necessary.
- Must be highly organized, extremely detail oriented with strong leadership experience.
- Ability to plan IP utilization and networks, DHCP, DNS, redundancy, failover, and high availability
- Excellent troubleshooting abilities
- Willingness and ability to train and teach others and document architecture, designs and changes
- Ability to perform in a fast-paced, goal oriented, and time sensitive environment.
- The ability to drive organizational transformation; communicates openly and builds consensus with stakeholders.
- Bachelor's degree in Information Technology or related field is required
- Professional certifications are a plus.
- ID: #49976284
- State: Arizona Scottsdale 85255 Scottsdale USA
- City: Scottsdale
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2023-05-21
- Deadline: 2023-07-19
- Category: Et cetera