DescriptionAmazon Transportation Services is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional operational and technology projects and programs within the Transit Time Authority (TTA) team servicing Europe, Asia, and North & South America. This leader will be expected to contribute significantly to overall transportation and transit time strategy in Amazon’s international footprint. This role will focus on scoping and strategizing project plans for complex middle mile transportation network initiatives; developing coordinating and driving process execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.This position can be based in Seattle, Nashville, Phoenix or Atlanta.Key job responsibilities
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations, countries, and regions
Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver results
Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
Partners with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
Work with program managers, business leaders and executive teams in various regions to communicate and impact critical business initiatives
Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Create, communicate, and manage budget for projects
About the teamThe Transit Time Authority team is looking to add program managers to focus on our international expansion into other businesses. Program Managers work with business stakeholders to establish procedures and new processes in relation to the managing the transit times in our network,Position can be based in Seattle/Nashville/AtlantaBasic Qualifications
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Full-time