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- Review functional business requirements and design specifications to ensure understanding of deliverables such as test strategy, test plans and test cases.
- Develop, document, and maintain test cases and other test artifacts like test data, test scripts.
- Execute and evaluate manual or automated test cases and report test results.
- Publish and communicate test results and test plan statuses using established processes.
- Isolate, replicate and report defects and verify defect fixes.
- Work closely/collaboratively with cross-functional teams (Dev, Management, Operations).
- Participate in all aspects of functional, regression, user acceptance and load testing.
- Provide estimates for test efforts.
- Coordinate with Network Services team to ensure required test platforms are available.
- Identify quality issues per defined process and escalate potential quality issues.
- Participate in software design discussions, reviews, and test strategy sessions.
- Bachelor’s Degree or equivalent experience.
- 5+ years of relevant QA technical experience with functional testing, regression testing and integration testing.
- Expertise in creating clear, concise test plans and test cases. Ability to understand and create test plans and test cases from specifications.
- Experience writing black box and user interface test cases, designing tests to mitigate risks.
- Experience in context-based, exploratory, or scenario testing.
- Working understanding of source control and test management tools.
- Intermediate level of SQL Server database query language (TSQL) and using write queries to extract data out of databases is preferred.
- Knowledge of OOP [Object-Oriented programming] concepts for any language (i.e. Java, C#, groovy etc.).
- Knowledge of any IDEs and should be able to perform basic coding and compiling using an IDE.
- Ability to focus on deadlines and deliverables.
- Ability to maintain confidentiality.
- Experience in the education industry is preferred.
- Experience working on an Agile/Scrum team preferred.
- Experience with TFS, MS Teams, and Visual Studio is preferred.
- Exposure to test automation scripts using Selenium is preferred.
- Experience in functional automation of REST API Testing using Ready Api or Postman is preferred.
- Test development experience with C# and/or groovy is preferred.
- Performance testing experience with JMeter or Ready API/ LoadRunner is preferred.
- Data conversion validation experience within database or between databases is preferred.
- Ability to effectively collaborate with developers and business experts.
- Ability to work as part of a self-directed team, in which tasks are determined daily in coordination with co-workers, rather than being assigned.
- Ability to excel in a collaborative and distributed team environment.
- Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.
- Ability to work under pressure.
- Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.
- Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
- Ability to manage multiple projects at the same time and shift priorities quickly.
- Proven strong problem-solving skills, troubleshooting and root cause analysis.
- Excellent written and verbal communication skills.
- Strong aspiration to learn new technologies.