Rv Service Manager

Looking for Experiance Rv Service Manager

An RV Service Manager oversees the operations of an RV service department, ensuring efficient and high-quality service delivery to customers. This role involves managing staff, coordinating work orders, handling customer interactions, and maintaining a high level of service quality.

Key Responsibilities:

Supervision and Management: Overseeing and guiding a team of RV service technicians, ensuring adherence to schedules and company policies.

Customer Service: Interacting with customers to understand their needs, providing estimates, and communicating service progress.

Service Operations: Managing daily operations, including scheduling, resource allocation, and ensuring efficient workflow within the service department.

Technical Expertise: Possessing strong knowledge of RV systems and components, as well as repair and maintenance procedures.

Financial Management: Developing and managing budgets, analyzing financial reports, and implementing cost control measures.

Quality Control: Ensuring that all repairs and maintenance are completed to high standards.

Requirements:

Experience:

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Significant experience in RV service or a related field, with at least 2 years in a supervisory or management role.

Skills:

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Strong knowledge of RV systems, diagnostic and repair techniques, and service software. Excellent communication, interpersonal, and customer service skills are essential.

Additional Skills and Qualities:

Problem-solving: Ability to troubleshoot issues and implement effective solutions.

Conflict resolution: Ability to handle customer complaints and resolve conflicts effectively.

Organizational skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.

Leadership: Ability to motivate and lead a team to achieve goals.

Competitive pay based on experience