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Akkodis is seeking a Service Desk for a position with a client located in Phoenix, AZ. Responsible for helpdesk and/or desktop support for systems. Experience with 1st and/or 2nd level support.
Pay/Salary Range: $23/hr | W2Location: Phoenix, AZ. Role will be be hybridService Desk job responsibilities include:Responsible for helpdesk and/or desktop support for systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills.QUALIFICATIONS:They will be supporting internal end users - there are 52k here and we have 70-100 IT helpdeskWill take up to 30 tickets a day- call center environment Large enterprise experience- worked within enterprise level environmentExperience working with ITSM platforms (SmartIT, Remedy, ServiceNow, Cherwell)If you are interested in this Service Desk job in Phoenix, AZ then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Brooke Jenkins at Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clientTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>The Company will consider qualified applicants with arrest and conviction records