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- -Experience in a call center supporting Windows 7 and 10 and Office 2013.
- -Working knowledge of customer service principles and processes
- -Knowledge of desktop applications, web-based applications, client/server applications, computer/networking
- hardware, standard operating systems, common third-party software applications, internally developed custom
- applications, application integrations, networking protocols, ISO27000/NIST 800 security concepts, and any other computer-related technologies
- -Minimum 6 months to 1 year current working experience in an IT field
- Associate’s degree in a related field is preferred
- Resource will need to obtain an ACJIS Clearance https://www.azdps.gov/organization/tsd/cjs.
- This will be provided by ADOT after hire.
- Strong Customer Service Skills
- Excellent interpersonal, written and oral communication skills
- Ability to work collaboratively in teams and across organizations
- Ability to synthesize feedback and adjust plans accordingly
- Ability to develop and write technical documentation
- Ability to evaluate and test emerging technologies
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met
- Resources will be working in a professional environment and will be held to a dress code standard
- ID: #43358882
- State: Arizona Phoenix 85001 Phoenix USA
- City: Phoenix
- Salary: $20 - $22
- Job type: Contract
- Showed: 2022-06-20
- Deadline: 2022-08-16
- Category: Customer service