Vacancy expired!
- Responsible for serving as a centralized point of contact for all technology needs by interfacing with customers via phone, chat, email, and other request mechanisms.
- Supporting end users with applications, computers, desk phones, printers, and primary network-related issues following established policies, processes, and procedures.
- Installing workstations, laptops, printers, and other desktop related equipment as directed by service request tickets, tracking, and systems monitoring.
- Responsible for tracking, management, intake, and disposal of the company's IT assets.
- Regularly review Service Desk processes for efficiency optimization while maintaining up-to-date documentation and following industry standard best practices.
- Monitor ticketing queues, routing and assigning incidents and requests as needed.
- You will handle Identity and Access Management, provisioning, maintenance, and disabling user accounts and profiles.
- Implement and support endpoint deployment and management tools such as SCCM and InTune.
- Three (3) years of experience providing technical support with high focus on customer service.
- Advanced understanding of server structures and Active Directory, network software, hardware and services.
- You are a multitasker, set priorities and manage your time effectively.
- You collaborate with others and thrive in a team environment while meeting individual goals and expectations.
- Looking for those that are highly accountable and want to have fun and bring smile and positive attitude every day.
- ID: #49828792
- State: Arizona Scottsdale 85258 Scottsdale USA
- City: Scottsdale
- Salary: USD TBD TBD
- Job type: Contract
- Showed: 2023-04-30
- Deadline: 2023-06-28
- Category: Et cetera