Service Specialist 1

29 May 2024

Vacancy expired!

Job#: 1350532

Job Description: Onsite 5 days a week in North Scottsdale.

Pay Range: $20-23/hr.

Full time Direct Hire with Client

Service Desk is open from 5am-5pm Shifts options: ( 5am-1:30pm and 8:30am-5pm)

Your Responsibilities
  • Answer calls from employees needing help with various issues such as:
    • Password reset
    • Account Lockout
    • Application Access
  • Work tickets to fulfill requests such as:
    • New employee onboarding
    • Terminations
    • Application Access
  • Create and update documentation for the Service Desk
Your Experience, Skills & Competencies
  • Superior customer service skills
  • Experience with Active Directory and/or LDAP
  • Demonstrated experience with troubleshooting hardware and applications
  • Experience troubleshooting VPN issues
  • Proficient in Microsoft Outlook, Excel, PowerPoint and Word
  • Demonstrates key competencies to include Effective Communication, Ensures Accountability and Customer Focus

Your Team

This is an individual contributor role that will report to the Senior Manager, Data Center Operation. You will have 5 peer teammates and collaborate with cross functional departments on a regular basis.

If you are interested please send your resume to

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or . Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

  • ID: #50018334
  • State: Arizona Scottsdale 85250 Scottsdale USA
  • City: Scottsdale
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-05-29
  • Deadline: 2023-07-27
  • Category: Et cetera