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BE PART OF A BANK LIKE NO OTHER.
When you work with the world's most innovative companies, you know you're making a difference.Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.Job Description:BE PART OF A BANK LIKE NO OTHER.When you work with the world's most innovative companies, you know you're making a difference.Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.Job DescriptionCome join a growing bank at the heart of the innovation, technology, green tech, and life sciences space. We continue to expand our global footprint and our banking technology is at the core of everything we do. As a Site Reliability Engineer, your primary responsibility will be supporting the applications by implementing the SRE culture and ensuring that no SLAs, SLIs, or SLOs are missed for Corporate Systems Technology's Risk Vertical. The SRE candidate should be a strong willed candidate that is passionate around application uptime ensuring 99.9% availability at all times by expanding the existing observability platform and utilizing automation when necessary.What you will do:- As the Site Reliability Engineer II you will be responsible for implementing the application infrastructure setup as well as deploy automation for applications in AWS cloud as well as Legacy infrastructure.
- As a Site Reliability Engineer II, you will collaborate with other Site Reliability Engineers across Risk Technology vertical of Corporate Systems Technology Organization and providing 24x7 application support enabling our clients to have access to highly available, resilient and performant applications.
- Run the production environment by monitoring availability and taking a holistic view of system health
- Implement Industry standards and apply definition of done to all existing and new applications.
- Develop solutions, work closely and partner with team members (development leads and systems analysts).
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
- Drive capacity analysis work and performance engineering mentality.
- Implement and enhance existing observability via platforms such as Splunk and AppDynamics.
- Ensure that all on premise and cloud applications achieve 99.9% availability
- Focus on cloud development experience, but also bring forethought into scalability, performance, and reliability
- Provide product support to our mission critical applications.
- Improve upon existing processes and find and fill gaps for smooth operational standards.
- Experience in supporting OFSAA KYC, Fircosoft, SAS AML and Enterprise Fraud Systems a plus.
- Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server.
- Strong organizational and Incident, Problem Management skills.
- Must have technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL.
- 3+ years Deep Understanding of service design for Cloud (AWS) or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka
- Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation.
- Performance driven: Passionate about capacity planning, load testing, and stress testing.
- 2+ years of deep experience with AWS (or similar cloud technologies)
- AWS Certified is a plus.
- Knowledge of Scripting languages such as python or shell is a plus.
- 5+ years of real work deployment experience in core infrastructure technologies including compute, storage, networking, databases, security, and management.
- Understanding of Microservice design principles, patterns, and best practices
- Intimately involved in numerous end-to-end cloud migration projects.
- Terraform experience as it relates to cloud infrastructure setup
- Database: RDS, DynamoDB, RDS - AWS Networking & Security Groups and their underlying technologies (Route53, VPC, ALB, Security Groups). Knowledge with SQL and noSQL database administration
- Understanding of J2EE, RESTful webservice design and implementation, Springboot, Spring Cloud, Eureka, Spring Security, JSON, YAML, Markdown, WSDL, XML, ANT, Maven, Python
- Working knowledge of application architectures, software development tools, and methodologies.
- Good knowledge of Linux internals and administration
- Automation Driver: Constantly look for automation opportunities using Ansible or similar technologies.
- Nice to have: Network configuration of Firewalls, VPN, Routers/Switches, and Load Balancers
- Nice to have: Knowledge of agile software development practices and release management
- SRE Experience
- Experience in Incident & Problem Management processes with good exposure to troubleshooting.
- Preferred knowledge with Web development, JEE & Enterprise Technologies: JMS, JDBC.
- Experience suggesting application enhancements to support SLO/SLI/SLA criteria
- Nice to have: Experience setting up SLA/SLO/SLI for applications
- A good understanding and experience (3+ years) working with DevSecOps - (Jenkins, Gitlab) and running CICD pipelines
- Experience with GitLab templates, design, and CI/CD Pipelines.
- Hands on experience with Git-flow.
- Implementing static and dynamic code testing to champion secure code in production.
- A Bachelor's degree is required, preferably in Computer Science, Software. Engineering, or other related engineering discipline.
- Effective oral and written communication skills as well as positive, client-focused interpersonal skills and attitude.