Primary City/State:Phoenix, ArizonaDepartment Name:Specimen Proc-Ref LabWork Shift:WeekendJob Category:Lab SupportFind your Voice, Passion, & PurposePOSITION SUMMARYThis pivotal position within Specimen Processing provides operational support to the supervisors and manager. The Specimen Preparation Coordinator (SPC) must exhibit exceptional technical competence, problem solving ability, critical judgment, and leadership skills. SPC’s are responsible for day to day operational oversight of a production unit comprised of specimen preparation technicians and senior specimen preparation technicians. The SPC conducts training, reviews performance metrics, provides input on performance assessments, schedules team members, and delivers verbal corrective actions when required. The SPC works closely with the shift supervisor and department manager, and serves as a communication link to line staff positions for procedural issues, deployment of method changes, and administrative directionsCORE FUNCTIONS:
Performs all duties of a Senior Specimen Preparation Technician for his/her area of responsibility. Demonstrates exceptional competence in all functions of specimen preparation. Oversees daily activities of Specimen Prep Techs (SPT) and Sr. Specimen Prep Techs (SSPT) in his/her production unit. Provides technical expertise to all positions within the department.
Focuses on quality by ensuring that all personnel in his/her production unit are trained and competent in all procedures. Coordinates maintenance procedures for equipment and materials, and ensures that proper records are maintained. Assigns tasks as required to ensure that all department quality measures are performed. Verifies that production metrics, procedural changes, and company directives are properly implemented. Ensures compliance with all company, departmental and regulatory & safety standards & practices. Drives continuous quality improvement. Ensures that established technical methods and practices are followed. Meets or exceeds department quality performance metrics on all work performed. Documents performance to immediate supervisor or manager as required by accepted means.
Participates in department financial responsibilities by maintaining proper supply levels and usage. Drives waste reduction efforts. In coordination with department management. Supports and implements expense reduction efforts
Meets departmental standards for productivity as currently defined. Responsible for maintaining technical competence in all assigned tasks, and verifying competence annually. Coordinates training of SPT and SSPT positions. Verifies and documents technical competence of SPT’s and SSPT’s. Advises supervisor and manager on SPT and SSPT technical competence. Serves as subject matter expert in his/her area of responsibility. Assigns training time and tasks as needed. Provides input into annual performance assessments for persons in his/her production unit.
Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Serves as a communication resource, interacting with both internal and external customers. Responds to, and follows up on requests for verification of results or other quality issues related to on-site testing. Responsible for resolving technical issues and problems. . Properly escalates issues to a supervisor or manager as required.
Promotes supports and exhibits behavior consistent with the Company’s Mission, Vision and Values and customer-focused quality service. Follows the guidelines found in the Code of Conduct.
MINIMUM QUALIFICATIONS:
Minimum age requirement of 18.
Must be a high school graduate, or have achieved equivalency through GED exam or other means.
Position requires a minimum of one year experience within an SQL/LSA specimen processing environment or two years experience in another production environment, demonstrated leadership skills, critical judgment, and problem solving ability.
A thorough knowledge of department policies and practices is required.
A high level of oral and written communication skills, organization and time management skills, and command of written and spoken English are required.
PREFERRED QUALIFICATIONS:
Additional related education and/or experience preferred.
Participation in leadership or management training programs is preferred.
An Associate Degree or higher is preferred.
EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)Our organization supports a drug-free work environment.Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.EOE/Female/Minority/Disability/VeteransBanner Health supports a drug-free work environment.https://www.bannerhealth.com/careers/eeo
Full-time