Sr. Desktop Specialist

Strategic Systems Inc
Scottsdale, AZ
01 Mar 2025

Vacancy expired!

The

Sr. Desktop Specialist will perform moderate to highly complex configuration, administration and maintenance duties for desktop computers, laptops, peripherals, operating systems, application software, mobile devices, and related equipment.

Must Have:
  • CompTIA A+ Certification.
  • CompTIA N+ Certification.

Responsibilities:

Hardware/Software Installation, Configuration and Troubleshooting: Provides moderate to highly complex desktop support including configuration and troubleshooting services for computers, mobile phones, Windows operating systems, application software and other related hardware and software.
  • Performs computer imaging, configuration, profile migration and software deployment using various desktop deployment tools.
  • Installs, configures, troubleshoots and repairs desktop computers, laptop computers, printers and other peripherals. Coordinates any third-party vendor repair, installation or deployment services as necessary.
  • Works with Desktop Services management to analyze, develop, modify and maintain Desktop Services procedures to ensure consistency with current environment

System Administration: Performs administration tasks and takes ownership of various desktop systems and tools (asset management, desktop administration, anti-virus, Service Desk ticketing system, etc.).

Mentorship & Training: Mentors Jr. Desktop Specialist and IT Technicians to attain the necessary technical and customer service skills.
  • Mentors staff and customers on Desktop Services processes and protocols.
  • Provides training as needed to IT staff and on the use of desktop tools, products, and procedures.
  • ID: #49386074
  • State: Arizona Scottsdale 85250 Scottsdale USA
  • City: Scottsdale
  • Salary: $120,000 - $119,000
  • Job type: Permanent
  • Showed: 2023-03-01
  • Deadline: 2023-04-23
  • Category: Et cetera