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Systems Engineering Services is seeking a Sr. IT Manager/Solutions Architect based out of the Arizona Area.
Top 5 Technical Skills:- Provide Pre-sales engineering support to Product/Sales/Business Development team and lead solution discovery discussions
- Work with product leads to design a solution that optimally utilizes our products and payment platform.
- Ability to lead complex partner engagements that may involve multiple project team from GA and partner organizations.
- Provide strategic guidance and direction to Brokers/Partners on our product and service offerings
- Maintain regular communication with both the Product and Sales teams, and constantly manage expectations
- Develop Solution Proposal and Solution Designs to define the overall solution and implementation plan with internal engineering team
- Identify any product/functionality gaps and collaborate internal product and technology teams to define the necessary development to support solution delivery. Work with internal product teams to align roadmap phases for future release schedules
- Be a technical subject matter expert and represent the full internal and external capabilities of GA product suite – GA Pay, GSF, Breakroom Benefits…
- Support technical delivery as “voice of the customer” advocate from discovery through integration, testing, implementation, and launch
- Work closely with internal teams including compliance, legal, risk, information security and operations to ensure all aspects of a launch are managed
- Implements optimal integration strategies, techniques, and user experience best practices
- 5+ years relevant experience in a leading role such as Technical/Solution Engineer or Architect
- Bachelor’s degree or equivalent experience in finance and/or computer science.
- 5+ years of experience/exposure in the following areas:
- Web and mobile technologies including Web Services, APIs, REST, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.
- Multiple major programming languages (C, Objective-C, C#, Java, JavaScript, Ruby, Perl, .NET, PHP, Python).
- Working with or leading Technical Product Management
- At least 2+ years of experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways and payment processors.
- Strong executive presence and the ability to collaborate effectively with a Director and above audience internal and external including C-Level Executives
- Ability to successfully interact and dynamically adapt communication styles with all levels of client organizations including Senior Executives, Middle Management, Finance, Operations, & Technical/IT staff
- Ability to translate requirements into detailed design documents
- Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist
- Strong conflict resolution and negotiation skills
- Ability to travel if necessary. Note: Remote/Hybrid position (Tucson/Phoenix)