Sr Server Engineer (RITM0230895)

Discount Tire Company
Scottsdale, AZ
02 Mar 2025

Vacancy expired!

Overview

Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. As America's largest independent tire retailer, specializing in tires & wheels, we have over 1,000 store locations and continue to grow every year. Our consistent growth over the last 60 years, the loyalty of our customers and passion of our people makes Discount Tire a great place to work.

Working Independently, the Server Engineer Senior leads the Engineering practice with a focus on optimizing the delivery of infrastructure platforms, automated pipelines and robust feedback systems

Essential Duties and Responsibilities:
  • Sharing expertise and insight with other engineers
  • Generate and revise server, operating system, database, applications and network standards. Ensure delivered platforms meet functional and technical requirements.
  • Performs diagnostic analysis, preventive maintenance, and troubleshooting of public and private cloud infrastructure. Identifies inefficiencies in deployment/build process and provides solutions. Server setup, installation and configuration.
  • Translate requirements into technical designs and product roadmaps
  • Server capacity planning, forecasts server growth, consults vendors, plans and executes server installation. Collaborates with programmers and database administrators to optimize server performance.
  • Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers.
  • Ensure the appropriate level of documentation to support the operation.
  • Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
  • Maintain up-to-date knowledge of emerging server tools and technologies.
  • Lead the development of highly available and scalable platforms. Ensure all phases are being automated. Advocate for new platforms when necessary.
  • Advocate for new build and deployment platforms. Align new applications with the CI/CD practice.
  • Lead the design and development of monitoring, discovery, reporting, alerting and analytic systems and tools. Collaborate with SRE and monitoring teams.
  • Design, develop and support improvements to the value stream as a result of the feedback gathered from monitoring.
  • Collaborate with product teams, operations management and stakeholders to optimize system feedback. Monitor and provide guidance to other system engineers.
  • Coach other system engineers and identify opportunities that improve Discount Tire's system capabilities; including industry trends, research organizations, user groups, and technical conferences.
  • Define and teach the engineering innovation practice. Advocate for change and deliver innovation to the IT Engineering organization. Ensure concepts are implemented quickly and assess the results.
  • Complete work in a timely and accurate manner while providing exceptional customer service.
  • Mentor and coach Systems Engineers
  • Other duties as assigned.

Qualifications:
  • This position requires a minimum of 5 years of hands-on Systems Engineer experience in enterprise infrastructure design, automation, and administration supporting over 1000 servers
  • Expert knowledge of private and public cloud environments (Azure, AWS, VMware)
  • Expertise creating automated scripts. Experience with automation and orchestration tools like TerraForm, Chef, etc.
  • Broad technical and practical skills with common infrastructure systems including but not limited to: ESXi, Virtual Center, vSAN, Linux, Microsoft Windows Server, Server Clustering, MS Active Directory, Group Policy, Enterprise backup, Storage, server hardware, network protocols, DNS/DHCP, general networking concepts
  • Proven ability to build professional relationships with cross functional teams.
  • Demonstrated ability of excellent communication across all levels of the organization, interpersonal and customer service skills, including the ability to write in a clear and concise manner.
  • Advanced skills with Microsoft office, including skills with Word, Excel, PowerPoint and Visio is necessary.
  • Ability to identify complex problems, review information to develop and evaluate options, then implement solutions is essential.
  • Ability to influence and provide consistent results across all levels of the organization is imperative.
  • Demonstrated ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges.
  • Troubleshooting and organizational skills with a can-do attitude and the ability to adjust to changing requirements are essential.
  • Proven customer service skills including the ability to manage and respond to different organizational situations while maintaining a positive and friendly attitude is essential.
  • Proven ability to work efficiently and accurately under pressure, meet deadlines and present a professional demeanor is essential
  • Maintaining confidentiality, treating others with respect and upholding company values are key attributes.

Education Requirements:
  • This position requires a bachelor's degree in Computer Science, Information Technology or related field or equivalent work experience.
  • Industry certifications preferred

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

#LI-Hybrid

#LI-DV1

Responsibilities

Essential Duties and Responsibilities:
  • Sharing expertise and insight with other engineers
  • Motivating staff and fostering collaboration
  • Own backend services related to the identity and e-commerce needs of the entire company
  • Translate requirements into technical designs and product roadmaps
  • Lead the development effort and help the team turn designs into reality
  • Ensure your services can handle the load generated by users
  • Interface with external groups to provide integration support, strategy and direction
  • Help set team standards around documentation, programming best practices and overall code quality
  • Demonstrate a strong bias towards service, quality and customer satisfaction; applying information on past experiences and assists others in applying these lessons to solve problems.
  • Monitors server performance, virtualization performance and provides utilization projections. Monitors backup system performance and reliability. Monitors messaging performance and performs troubleshooting of errors.
  • Performs diagnostic analysis, preventive maintenance, and troubleshooting of networks and servers. Identifies inefficiencies in deployment/build process and provides solutions. Server setup, installation and configuration.
  • Configures and maintains HA configurations of various types. Defines the hosts in the backup system and establishes schedules.
  • Allocates Servers based on application needs using the appropriate protocols and tiers.
  • Server capacity planning, forecasts server growth, consults vendors, plans and executes server installation. Collaborates with programmers and database administrators to optimize server performance.
  • Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers.
  • Builds positive working relationships with team members, managers & all departments.
  • Ensure the appropriate level of documentation to support the operation.
  • Develop and maintain strong relationships with internal and external clients.
  • Completes IT Governance & IT project job assignments to ensure achievement of established project milestones
  • Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
  • Provide technical assistance in server planning, engineering and architecture.
  • Provide recommendations on changes and design enhancements to improve reliability, security, processes, and performance.
  • Maintain up-to-date knowledge of emerging server tools and technologies.
  • Research, evaluate and recommend system technologies to support business requirements.
  • Develop and manage a robust data backup and retention strategy
  • Coaches and mentors' Level I and II
  • Other duties as assigned

Qualifications

Qualifications:
  • This position requires a minimum of five years of direct professional programming experience (Java proficiency preferred)
  • Expert knowledge of object-oriented programming principals
  • 5+ years of professional experience with REST APIs and other types of web services
  • Hands-on experience building highly scalable applications and infrastructures (AWS experience preferred)
  • 3+ years of professional experience with SQL and NoSQL database technologies
  • 3+-years of professional experience with caching and queuing technologies
  • Strong written and verbal communication skills
  • Self-motivated attitude with an ability to carry ideas from inception to completion
  • Experience with setup and maintenance of MS System Center Products.
  • Excellent verbal and written communication skills - ability to effectively exchange ideas and information and effectively relate to others in order to accomplish work responsibilities.
  • Can effectively communicate issues and resolutions to all levels of the organization.
  • Superior working technical knowledge, including Microsoft Windows Operating Systems, Local Area Networks, TCP/IP, DNS, DHCP, Group Policy and Active Directory to include a detailed understanding of the configuration and operation of Microsoft server products.
  • Experience developing system administration scripts using PowerShell.
  • Experience with setup and maintenance of MS Hyper-V.
  • Excellent analytical and organizational skills - ability to plan and achieve a variety of tasks. Able to set priorities for client requests and deal with a number of issues concurrently.
  • Experience in setup, configuration, and support of XX technologies
  • Working knowledge with XX technologies and hyper converged infrastructures.

Educational Requirements:
  • This position requires a Bachelor's degree in Computer Science, information Technology, IT Engineering or related technical field or equivalent work experience.
  • Computer Networking or other related certification is required.

Work Days: Normal work days are Monday through Friday. Occasional Saturdays and Sundays may be necessary.

Work Hours: Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.
  • ID: #49392195
  • State: Arizona Scottsdale 85255 Scottsdale USA
  • City: Scottsdale
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-03-02
  • Deadline: 2023-04-30
  • Category: Et cetera