Description We are in search of a System Manager for Centralized Communications to join our team in the Healthcare/NHS industry, located in Phoenix, Arizona. As part of this role, you will be managing and implementing processes, projects, and staff to achieve operational efficiencies. This role requires you to coordinate and drive systems and programs aimed at improving performance and organization effectiveness across the continuum of care. This is a contract to hire employment opportunity.Responsibilities: Lead and supervise all PBX staff members, ensuring optimal performance. Facilitate activities and meetings as needed to ensure rapid forward movement of sustainable solutions. Collaborate with national, regional, and hospital-based key stakeholders to create project plans including implementation, communication, education, and accountability plans. Provide education and training for teams across the continuum of care on change management related to Command Center operations and applications. Assist in developing the annual operating plan and schedule for strategic implementation across the continuum of care. Manage people, projects, and tasks effectively, support others to achieve optimal performance, delegate effectively, and set goals and lead initiatives. Maintain a patient/customer focus, ensuring that the patient/customer perspective is a driving force behind our actions and business decisions. Have knowledge of the factors contributing to quality patient care, and the ability to influence these factors in a positive way. Understand the methods and processes needed to determine and provide resources needed to achieve business results and ability to identify, plan, and mobilize resources required to fulfill operational objectives and plans. Be familiar with the medical, social, economic, and other services provided by other departments or facilities, and the ability to integrate these multidisciplinary treatments for optimal patient care.Requirements Previous leadership/management experience in healthcare administration, with a deep understanding of healthcare operations and regulations. Familiarity with the healthcare industry and healthcare systems, including the ability to manage healthcare-specific tasks and responsibilities. Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and effectively. Strong problem-solving skills and the ability to make effective decisions under pressure. A commitment to continuous professional development and staying updated with industry trends and advancements. High level of organizational skills and the ability to manage multiple tasks simultaneously. Proficiency in using Microsoft Office Suite and other relevant software and systems.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time