Toro Latin Restaurant and Rum Bar Supervisor

Across Latin America, food is more than a meal.  It’s an event. It’s a celebration that’s shared, savored and enjoyed with the finest spirits.  Join us in this ritual.  We welcome you to Toro, Richard Sandoval’s Restaurant and Rum Bar, that features a casually unique upbeat dining experience.  Toro will have a small plate menu along with a Suviche (Sushi & Ceviche combination) bar food offering at the restaurant’s lively and energetic Rum Bar setting. The beverage experience will include a variety of hand-muddled cocktails, a collection of Latin wines and a variety sugarcane spirits that will be expertly chosen by our resident Beverage Manager.Reporting to the Toro General Manager, responsibilities and essential job functions include but are not limited to the following:              Consistently offer professional, friendly and engaging serviceSupervise the F&B Outlet team in all aspects of the department and ensure service standards are followedMaximize revenues by upselling and following budget guidelinesHandle guest concerns, reacting quickly and professionallyBalance operational and Colleague needsHave full knowledge of all menus and promotionsEnsure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage OutletFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assignedDaily pre-shift held for teams to communicate any information pertinent to the outlet and hotelUnderstanding and tracking of JD Power surveys for the outletService Related:Collaborate, create and ever evolve overall sequence of service for Toro during meal periodsMonitor industry trends and keep the bar on the forefront of what’s “New and Next”Establish, monitor, audit and accountability of timeliness of service standardsMonitor cost and controls in accordance with Fairmont guidelines with Toro management for food service product used by FOH teamSet dry goods pars and monitor through regular inventory/ordering with Toro managementEstablish proper restaurant organizationDrive guest experience through floor presence at tables as a floor supervisor