Appraisal Coordinator

Appraisal Coordinator

Job ID: 14267

Functional Area: Appraisal Services

Position Type: Full-Time Regular

Experience Required: Less than 1 year

Location: Little Rock, AR Corporate Headquarters

Department: Appraisal Services

Education Required: High School Diploma or Equivalent

Relocation Provided:

Email a Friend Save SaveApply NowPosition Description:Job Purpose and Scope:Responsible for placing, tracking, and delivering appraisal orders through the Collateral Management System (CMS) and Real Estate Information Management System (RIMS).Essential Job Functions:

Manages and prioritizes an appraisal order pipeline.

Verifies appraisal order information in CMS or RIMS and engages appraisers for assignment.

Facilitates communication between the vendor and loan production staff throughout the appraisal engagement period.

Serves as the primary point of contact in charge of answering questions on active requests.

Communicates with appraisers for status updates to ensure appraisal reports are delivered on time.

Escalates file issues as needed.

Completes weekly vendor invoicing and assists with the administration of the approved appraiser panel.

Ensures satisfactory ongoing monitoring and coordination of appraisal vendor status.

Collects and archives vendor compliance documentation.

Completes special projects as assigned by the Process Manager.

Tracks, communicates, and escalates process risks and issues.

Generates CMS and RIMS reports.

Maintains good punctuality and attendance to work.

Follows Bank policy, procedures and guidelines.

Performs other responsibilities as assigned.

Knowledge, Skills & Abilities:

Knowledge of real estate software platforms such as RIMS and CMS.

Ability to communicate effectively both verbally and in writing.

Ability to demonstrate initiative to accomplish work objectives.

Ability to work effectively and demonstrate flexibility in a continually changing environment.

Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.

Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

Ability to work without close supervision.

Ability to demonstrate effective customer service skills.

Ability to maintain confidentiality.

Ability to work extended hours.

Ability to work effectively in a team environment.

Ability to maintain attention to detail.

Ability to demonstrate effective time management skills.

Ability to proactively recognize potential problems and respond accordingly.

Ability to identify and resolve problems in a timely manner.

Skill in using computer and including Microsoft Office including Outlook, Word, Excel, PowerPoint, and Visio.

Equipment Used in Job Performance/ Working Environment:

Computer

Telephone

Multi-function device

Major Job Demands (Physical/Mental):

Decision-making

Problem-solving

Note:This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.Position Requirements:Basic Qualifications:

High school diploma or equivalent required.

Minimum of six (6) months work experience with MS Office suite of products,preferred.

Experience with CMS or RIMS preferred.

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.